November 2023 by Maureen Neasham
Service and staff excellent
June 2023 by Hayleigh Graham
Charlotte is amazing!! After an awful experience on the phone, Charlotte did everything and more for me in branch. She?s an asset to the company.
February 2023 by James ?Jimmy2shoes? Bandango
Staff have been great.. really helpful.
June 2022 by Denis Lamb
Very helpful thank you
February 2022 by Crystal Carpenter
Miriam was amazing, 5*****. She was so helpful and managed to help me even though the branch was closed for another hour and she hadn?t even walked in the door yet! She went out of her way to help me as I was in a right flap. Fantastic customer service! Thank you so much.
January 2022 by Jeff Clayton
Always helpful + efficient.
July 2021 by Michael Armer
This branch never seems to be open when I need it
September 2020 by Ruth Grosvenor
Very pleasant and helpful staff.Have always resolved any problems quickly.
July 2020 by AUSTIN PICKERING
Very poor service from Santander--I'm thinking about changing to another bank. They only recently closed down their North Shields branch which leaves only Whitley Bay left at the Tyneside coast. I had a cheque to pay in in March--I had to wait 3 months to do this at Whitley. The guy on the door's explanation was the staff had been isolating--but they should provide a proper public service. They are only open in Whitley bay for 3 days a week and then only for 4 hours a day. The nearest other branch is in Newcastle--8 miles away which just isn't good enough for a metropolitan area and when a lockdown was on. Other banks are open in Whitley Bay & North Shields at convenient hours so I'll giving my business to one of them in future
September 2017 by Tyler Scott-Leppan
I wanted to get some 50p's and they told me I needed to open an account to get some change.
April 2017 by Reviews And More
I wanted to get some 50p's and they told me I needed to open an account to get some change.
