February 2024 by Deepak Pace
A bit far .. but nice staff and place
January 2024 by Roland Williams
Excellent service and quick response.
October 2023 by Dr Okeoma John-Paul Okeke
I do commend The School Outfit for the excellent service received. I had concerns that the uniforms ordered would not arrive before the start of school follow a home move but the assurances by the customer service team made a huge difference to allay any worries I had. The uniforms arrived as promised on time and there was clarity on the expected date the delayed orders would arrive. Kudos to the delivery driver who went out of his way to ensure the order got to me despite the challenges with locating the address. Overall, I cannot fault the service received. The professional support deserves the 5 star rating. Would always recommend.
September 2023 by Erica Lynn
Terrible customer service from a staff member on the phone. Ordered our full uniform 5 weeks ago and still no update of when it will be ready. I don?t understand why she couldn?t give me an idea of when it will be started? Surely there?s an order of work so why not manage expectations instead of being extremely unhelpful? Our son goes to private school so the uniform is full blazer/tie etc therefore I cannot go to a regular shop for clothes temporarily until my order is ready. He goes back next week and no sign of uniform!
September 2023 by jolly g
Great service, thanks so much for all your help and advice
September 2023 by Erica Mackenzie
Terrible customer service from a staff member on the phone. Ordered our full uniform 5 weeks ago and still no update of when it will be ready. I don?t understand why she couldn?t give me an idea of when it will be started? Surely there?s an order of work so why not manage expectations instead of being extremely unhelpful? Our son goes to private school so the uniform is full blazer/tie etc therefore I cannot go to a regular shop for clothes temporarily until my order is ready. He goes back next week and no sign of uniform!
September 2023 by mehari estifanos
Waw!!"Bad customer service and a bad attitude, particularly from the tall young lady at this shop. She behaves badly and mistreats people in a naively racist manner. This place used to be managed well by a middle-aged woman who provided great service when buying uniforms for children. I'm not sure if there's new management now. It used to be a good place to buy uniforms, but I'm not certain if they are taking advantage of being the only supplier for my children's school. Even my wife and I were confused; it seemed like the service was free for some customers while we paid. We were treated poorly during our visit, and they even laughed as we left the shop. I am at a loss for words regarding the quality of service. This used to be a good place, but recently the service has been very bad. The people there are unpleasant."
September 2023 by Jessica Rodgers
Always a speedy service and very friendly. Great selection and the clothes are of good quality!
July 2023 by Paul
Tricky one to rate as they have a monopoly on local school wear but they do what they do really well with friendly staff and I find their new location is a lot better than the tiny shop they used to have in the Galleries. Only grumble is that the clips on the school ties break easily but not sure if that is actually something within their control or not. Also feels quite expensive but, as mentioned earlier, have no choice but to use them.
July 2023 by peskyfire4344
This is our first order placed with this company for our little man's school uniform. The sizing and quality of the items are amazing. Thank you
March 2023 by Alex Gordon
Great school supply shop and prices are absolutely brilliant.
October 2022 by Paul Hurst
Ordered school trousers 9th July, arrived, 20th September, they were a bad fit, so sent them back, paid an extra fiver, and we are STILL waiting for them to arrive and it's now near the end of October.I have fed this back to the school as they are the only supplier for my childs school uniform. Contacted them.via telephone and they had no clue about anything being sent back or paying extra for the next size up. Assured they will be despatched so let's see......
September 2022 by Joanne McShane
Always had the most positive experience. It is the least stressful shopping trip ever. Lovely lady has just looked at my girls, handed over said items, everything fits perfectly ...been going there for 6 years and NEVER had a bad experience. Thank you for always taking the stress out of school uniform shopping.
August 2022 by SONOVMI
Great staff with all the uniform knowledge that YOU should have as a parent but forgot...Don't leave picking up uniform until the last minute though, you'll be out of luck as this shop serves maybe 20 schools (just a guess) so uniform runs out quickly.When you can't get what you need you can order it in and they'll text you when your uniform comes in. Very handy.
August 2022 by Sam Ess
Staff are always friendly and helpful when speaking to them over the phone. However I find it utterly ridiculous that a company whos business is school uniform takes 7 and a half weeks to fulfil an order.
