September 2025 by Joyce Parks
No problem at all with my glasses
September 2025 by Gail Glazebrook
Very good experience
August 2025 by Lucy Willis
Arrived early and was seen straight away, all members helpful and professional
August 2025 by Jane Husband
Lovely new store and very organised examination
August 2025 by Graham Elsy
New larger store better presented and more space and the staff were professional and helpful I would recommend you to friends and family
August 2025 by K-TONE
The store was clean and well-presented, the waiting times were reasonable, and the atmosphere overall made me feel welcome and valued as a customer. The colleague who ran my initial tests explained the processes and their purposes to me so I knew exactly what would be happening and why, and my optician answered all my questions about my vision and prescription changes in a way I would understand (limited use of jargon) and made me feel relaxed and confident in his capability to carry out my eye test.
A HUGE thanks to Kacy for being a friendly and helpful staff member with a good sense of humour. I hope she knows she's doing a great job despite being relatively new to the team :)
August 2025 by tom bryson
Attended today with my wife to collect her glasses that she had tried on, bought and paid for a week earlier. She was told that she'd missed her appointment (that she didnt even know about) and we were made to wait almost three quarters of an hour. Then she had to sit in front of someone for less than 30s to make sure the glasses that she'd already tried on fitted properly..... Really!!!
August 2025 by Pawel R
Hi, very nice Staff, and helpfull
July 2025 by John Breheny
Very helpful and great service. Very prompt and polite.
July 2025 by Terry Killick
Great place great people. If you do go see if you can ask for Emma she's an asset to Specsavers.
July 2025 by Anthony Wilson
Very polite and helpful staff. Shop was well lit and room was large and temperature was cool as it was a very hot day outside
July 2025 by Colin Beat
Great staff . Excellent comfort in store. Never waited more than 5 mins to be seen. Great selection of frames with some 2 for 1 offers always available
July 2025 by John Clarke
Professional service provided by optician, Imaan, during my recent eye tests at Specsavers, Washington. Retail consultant, Natalie, was also very helpful and courteous throughout my appointment..
June 2025 by Guy McAulay
Won't be using this shop again. By 10 am 35 minutes delay and no communication from staff about this. Then they refuse to advise the PD value used in the glasses they supply.
June 2025 by Paul Ferry
fantastic new store excellent customer service most of all got what I needed not pushed into anything I will use again