August 2023 by Robert Murphy
Unhelpfully staff. Walked to screwfix as I stupidly believed my order (next day) from previous day would be ready. Assistant said have you had a msg. I said no as it was mid day I thought I would be ready. Oh no we've been busy the order is here but we can unpack the pallet just for you (750ml paint). Won't be using this rubbish company again for anything other than in stock items. 2pm still no msg....
June 2023 by julie lawson
Popped into screwfix this morning for a couple of new tap fittings didn't quite now the right bits to order and the staff were fantastic managed to fix one and the other tap not cooperating!!Thanks washington screwfix x
May 2023 by Richie
Excellent professional staff & great location!
January 2023 by Colin Toward
Great service, I had to exchange a Triton bar shower, no quibbles just fast friendly help.Would highly recommend Screwfix Washington.
January 2023 by JOHN NORMANTON
Helpful knowledgeable staff.?
November 2022 by Christine Davison
Went here today at Washington to buy 6 radiators, me and hubby haven't a clue about them, we got a plumber in to measure ours, took the measurements over ours were in inches the man who served us, was pretty bad mouthing our plumber saying he should of measured in cm, i asked if can convert the measurements, omg you thought i asked him to something absolutely massive, wasn't happy to help us one little bit, in the end I basically told him that we are sorry for troubling him to do what his paid for and that it doesn't matter that we will go elsewhereNever will i step in there againDisgusting service
July 2022 by Paul Turnock
Excellent company staff really helpful
September 2021 by Louise Smith
Excellent service in screwfix washington. HELEN on the counter was very helpful. Sorted out my dilemma and saved me time and money. Deserves a mention. ?
August 2021 by Dinusha Chandratilleke
Easy, fast and very efficient click and collect system. The team is well organised and will have all your stuff ready to go on arrival. Great service!
August 2021 by Ray Ward
Busy store, given a catalogue rather than discussing requirements prior to order. Scouring catalogue for correct categories was time consuming. Left without purchasing as couldn't find items.
August 2021 by Yuk ?Doggy? Shek
Fantastic service!Had to amend my order to use a voucher I forgot I had. Not problem with this once I got into the store.Covid-19 safe! ?
August 2021 by Tim Jackson
Only needed 12mm brass tap ferrels however store was full of tradesmen without masks and staff turning a blind eye.Lady member of staff could not have been more unhelpful, she fell short in all aspects of trade,manners, and common sense.Ordered online, still store won't last long once its a coronavirus hotspot through staff stupidity.
August 2021 by A.I
I would not recommend this branch and I would not have use it if my local branch got what I was looking for next time if my local branch is out of stock I will purchase from another different company staffs at this branch got zero customer service
January 2021 by Denise Barlow
I had want d to do click and collect but I misunderstood the occupation part and would not let me, when I got there a nice fella greeted me and told me how to do click and collect, anyway got sorted placed order and order was going to be ready within 10 minutes as the order had just printed off for them to pick, I went and waited in car, the guy who served me brought the goods to the car for me and put them in my boot, excellent pleasant service. Social distancing system is great, masks worn, inside laid out well and no confusion as to which way to go as guy who greets you tells youGreat hassle free, quick service. Thanks guys.x
January 2021 by debra blackman
One of the best set ups I've seen for social distancing. I order online and go collect from store. If it's not in and I can order it, I just wait for the text to tell me I can go collect it. Easy website to use and plenty of things to keep me a diy'er going
