September 2025 by Kimberley Stevenson
We had a wonderful experience! My partner and I got engaged and the ring was a little big. We came in to get it resized and with a little help and a wave of a wand from 'Vickie', we got a phone call early the next morning saying the new ring was already in store <3 easy and faultless! We'll be back for our wedding rings shortly :)
August 2025 by Lesley Waldron
Got a pair of earrings today for birthday present an was served by Jenna she was very helpful excellent service thank you.
August 2025 by Sam
Mandy at Washington store was great really helpful took time to listen to what I wanted and gave me great advice great lady and customer service couldn't thank her enough x
August 2025 by Roblox playz
Very happy with service we received today. Kacper was very friendly and lovely when taking my daughter to get her ears pierced. Thank you again for your lovely customer service.
August 2025 by Linda Jeffrey
I was served my lovely lady at metro center called Paula she was very understanding person. I brough something back as she gone out of her way to help me lovely helpful understanding . wish everyone would be the same when someone like myself need special help. thank you Paula x
July 2025 by Natalie Borthwick
Brilliant friendly staff made my kids very welcome and kept them calm while having there 1st ever piercings done
July 2025 by Rachel
Excellent service, my daughter is over the moon with her ears pierced, thank you, Gemma was fab!
July 2025 by Gillian Greener
Absolutely brilliant service from Gemma and Vickie today. My daughter and her friend came to get their ears pierced and Gemma was brilliant with the girls, made them feel at ease and nothing was a problem. An excellent price and loved all the little touches, certificate and little dip box was such a lovely touch along with a care bag with cleaning solution. Thanks again and would definitely recommend ?
July 2025 by George Mcleod
Vickie and Laura were very helpful and pleasant to deal with today. Great customer service
July 2025 by Leigh Glasgow
Had amazing customer service today from Gemma and Karen I returned a broken chain to be repaired with my insurance it couldn?t be repaired so they replaced it for me thank you
July 2025 by Gillian Somers
Lovely service, very nice ladies and amazing quality service. Thank you
July 2025 by Julie
Vickie was a huge help and sourced several rings from other branches for me, so we could be sure that we got exactly the right ring for a graduation present for my daughter. Excellent customer service and big shout out to Vickie in the Washington Galleries branch.
June 2025 by Trish Stokoe
daughter had ears pierced today great value for money staff were very friendly would definitely recommend
June 2025 by Graeme Walton
Very friendly and helpful staff who went above and beyond to help us select the right necklace
June 2025 by Nicola Longridge
Fantastic experience, staff were very knowledgeable and helpful.
