January 2025 by Natalie Ryans
Received a call to tell me the delivery driver was outside - driver no where to be seen. We scouted the entire street and found no one.
Called the store and spoke to the ?manager? who was extremely rude, didn?t apologise once and wasn?t bothered, asked me what I wanted him to do and I said I wanted to him call the driver to see where they were. As a manager myself I find it disrespectful how I was spoken to and when a customer is complaining of bad service an apology goes a long way. I will not use dominions Washington again. Seemed pointless writing a complaint to domino?s also as they were also no use. Will never use again. When you spend just shy of £60 for a family treat, I expect much better.
September 2024 by Lynsey Hurst
Expensive... Waited 45 minutes for delivery was cold when arrived, ordered potato wedges got about 10 per serving not worth the money
September 2024 by scott bland
Horrible customer service. Manager Joe very ignorant. Wouldn't ever use this store again!!!
June 2024 by Zoe beccy
still waiting on me refund 11 days later
June 2024 by Alex Jackson
The pizza was that greasy that all the toppings and cheese just fell off every single slice, was barely cooked too, paying nearly £20 just for a small pizza and some wedges and 2 cookies is the reflection on what dominos is now, the price even on a deal does not match the quality of the pizzas themselves anymore. I?d rather go to a cheap takeaway then come here now.
April 2024 by Paul Rice
Lovely pizza
April 2024 by Paul Seccombe
Order from here quite regularly. Ordered 3 pizzas last night, one a vegetarian for my vegetarian daughter.....she found meat on it! Contacted the head office about it who basically don't appear to care. So don't expect your vegetarian pizza to be vegetarian!Fortunately, I had taken a photo of the pizza as it was being shared between two, one who liked and one who didn't like peppers so we had ordered half and half (both halves veggie, just one without peppers). See if you can spot which is which......After finding the meat, we went back to this photo and can see it. Looks like they don't separate their cutting wheels between veggie and meat as the meat is right in a cut.Won't be ordering from here again. They have lost a customer forever.
March 2024 by Clare Bowey
Don't advise that you are open until 1am when you are in fact closed before at least 11.30pm
March 2024 by Sara Simpson
Drivers are great service is for drivers but they get treated like pure slaves don't get breaks so cant eat in their shifts can be up to 14hour shifts aswell. expect drivers to scivy management around absolutely shocking and all driver gets is £1.05p to deliver they pocket the rest with just eat and deliveroo pure scammers don't even take any care in their drivers cars if car isn't working and going to take to log to repair your fired and put under sever preasure #headquarters need to start showing drivers respect
March 2024 by A Google User
I ordered many times pizza from here and every time me,my husband and my daughter were sick all night.We tried to give it a chance but same every time.No more from now one.We had pizza from Domino Sunderland and everything was fine.Something wrong with this place.
February 2024 by Puscasu Angelica
I ordered many times pizza from here and every time me,my husband and my daughter were sick all night.We tried to give it a chance but same every time.No more from now one.We had pizza from Domino Sunderland and everything was fine.Something wrong with this place.
February 2024 by Graeme Liley
Good pizzas
January 2024 by BeckettDragonXo
Ordered a double decadence pizza and when it can it was dry, called up because I have paid extra for this and they say there?s nothing they can do. I?m so disappointed!
January 2024 by Nicola Taylor
We weren't informed on phone it was card only which could have delayed the processes even more. Food was not the quality you usually expect for the price, I've had better frozen own brand pizzas. Domino-no-no! Not what it used to be!
December 2023 by Fracktar
Good
Parking: Spotd