February 2024 by Julie Redfearn
Rang in the morning and got delivered that afternoon for my mam?s birthday. She was delighted with her flowers and they?ve lasted around a month. Excellent product and service. Thank you!
January 2024 by H C Murphy
Disappointed. What was received wasn?t really anything like the picture on the website. Not worth £35! But it was delivered on time.
September 2023 by Les Moyes
Great service. Even helped with the words on the anniversary card! Thank you so much. Di was delighted.
September 2023 by Chris Bell
The flowers at my Father in laws funeral were absolutely fabulous and did him proud. I would definitely recommend Clare?s
May 2023 by Caroline Trotman
Had a family funeral in Washington that we couldn't attend. I live in London so arrangments had to be made over the phone. The lady at Clares couldn't have been more helpful from helping me to choose the flowers and arrangment and even the message on the card. Very reasonably priced. She even sent me a photo the flowers on the day of the funeral, which really meant a lot to my Mum. Would highly recommend.
April 2023 by Margie Biggs
Went last minute for a spray of flowers for a funeral. Ladies were brilliant and made one up there and then. Brilliant service can't thank them enough
January 2023 by tilly0191
Best florist around, wouldn't go anywhere else. Staff are more than willing to help
December 2022 by Abbey Elizabeth
Ordered from Claire yesterday for some flowers to be delivered to a friend, lovely customer service and willing to deliver outside of washington. Thanks so much Claire for the lovely service
June 2022 by Jenifer Simpson
I was meant to go back to Leeds from Washington this weekend for my Great Aunt?s 80th birthday and niece?s 7th birthday but due to the dreaded Covid-19 I wasn?t able to go! Feeling extremely disappointed and frustrated informed my parents, within hours the door bell was going and there was an absolutely gorgeous bunch of very fragrant colourful flowers handed over to my husband and brought to me in isolation! The flowers are beautifully presented and thankfully I don?t need to waste what little energy I have on moving flowers into a vase as they?re so well contained in the box! And fit perfectly on my windowsill? When speaking to my parents the staff at Clare?s were very friendly and helpful, asking only necessary questions and service second to none! Strongly recommend!
April 2022 by Norma O'Brien
I would like to thank Maria for the stunning flower arrangements for my dads funeral they where truly amazing works of art
February 2022 by Neville Harmer
40 Pound ? to say disappointed would be the understatement of 2022 and we are only two weeks in... disgraceful
January 2022 by CarlaS-115
I ordered a wreath for my brother's funeral, I wanted to show the colours of the Air Force as he spent 30 years in the force, The wreath was exactly right I was very impressed with the service, efficient and understanding.I would use them anytime, Joy Sarson
January 2022 by Jack Ellen Scarr
Would highly recommend Clare?s they done beautiful flowers for my wonderful mam?s funeral June 3rd 2021, their wreaths are always amazing thank you Clare?s yous done a wonderful job with my Mam?s flowers xxx
January 2022 by Joanne Keenan
Always my 1st choice for beautiful flowers regardless of the occasion. However I will never step foot in here again...
xmas eve eve I went in to order some sympathy/funeral flowers. I was greeted appallingly.
I could see that they were busy making xmas bouquets, explained I wasn't in a rush, she snapped at me its too late for xmas now and that it'll be next week now, which was fine by me.
The little lady came to take my order and asked what Id like. I explained the kind I'd had in the past, to which the snappy lady piped up again,
you'll get whatever we have left in the shop...
Now the person who has died was special and I dont want any old crap thats left after xmas.
So she said no deliveries would be until Jan...i walked out.
Take 2,
Today remember having been told that they'd not be getting a delivery until this week, I went back to order. We all have bad days and everyone deserves a 2nd chance.
WOW absolutely disgusting customer service from the blonde, bobbed hair lady again!
She is a disgrace to the business and I will not return.
I again asked to make an order and she snapped again. She snapped they can't get a certain flower (as though i should know this) I told her I walked out last time because of her attitude and had she explained this the previous time I wouldn't be back asking for the same thing. She tutted, looking at the other 2 ladies, me my attitude... As though she's done nothing wrong.
Well sadly she has, at an upsetting time she has made my upset greater and caused more stress. She has spoken to me disgustingly and as I walked out for a 2nd time was even pulling faces behind my back! How childish.
I hope this isn't the owner as it shows how little she thinks of her customers but sadly I will only remember this awful encounter and tell everyone to try elsewhere.
Fantastic customer service and bouquet from the Galleries!
October 2021 by Gillian Anderson
Fabulous flowers for a great price to a family member who had had a tough few days. Delivered within hours after ordering by phone. Thank you to the florist and the delivery person.
