January 2024 by Anon Anon
A certain staff member in here, I won?t mention their name-however I know other people agree on me with this-they always have an attitude and cut you off when speaking to them at the counter. A smile goes a long way such a shame because it?s a nice shop
November 2023 by Rachel Smith
Went in today to buy a fragrance, the lass behind the counter looked miserable like she couldn?t be bothered to be there, unhelpful with any questions I had.Also they didn?t have many testers for the sprays so ended up buying one I didn?t get to test just to get out the place and once tried I disliked it.
June 2023 by Cathy Stevenson
Great customer service from Beth at the sunderland store on the make-up dept really helpful and friendly x
May 2023 by Rob.D.M
They used to have a wide range of men's smelly things now they seem to have reduced it and lost something in the process. I've shifted to purchasing Primark men's cologne body sprays eau de toilette and the like. Shame really. I'll keep my eye on the place though bcoz when they do go all environmental and forest they get some good stuff in.
May 2023 by janette behrsing
Miserable staff, also rude attitude. Will not be going back to this store unless they employ more pleasant staff.
April 2023 by Paula Fleming
Miserable staff and the cleanliness of the drinks fridge is, well, none excistant!It smells foisty as soon as you open the door and has black mould growing inside! Absolutely disgusting
April 2023 by Colin Findlay
Woman at till had a bad attitude when I asked if product I was buying was on offer,she couldn't be bothered to check properly.Worse superdrug I've been in
February 2023 by Richie
Snotty unhelpful staff who always look miserable! No smile or thank you when paying for items.
December 2022 by Oltiona Fiku
the worst customer service ever
November 2022 by Mrs Squirrel
Shocking attitude of a member of staff at lunchtime today in Superdrug Sunderland. She called me over to the till then walked away and left me waiting. When I followed her, she promptly told me I had the rejoin the queue. She even lied saying she hadn't spoken to me, when we'd had a two-way conversation about which till she was going on. Absolute disgrace to speak to customers in that way.
October 2022 by Bev Ruffell
Shocking attitude of a member of staff at lunchtime today in Superdrug Sunderland. She called me over to the till then walked away and left me waiting. When I followed her, she promptly told me I had the rejoin the queue. She even lied saying she hadn't spoken to me, when we'd had a two-way conversation about which till she was going on. Absolute disgrace to speak to customers in that way.
August 2022 by L453
Excellent service and has a great range of deals on items four all of the family and friends and has a amazing team working for you to deliver your items yes I would recommend this place to my friends and family
August 2022 by Prince Ohiagba
Great shopping
March 2022 by Shirley Morse
I visited Superdrug in Sunderland The Bridges and my visit was great from the help and assistance from Jackie. She helped me find the product I was looking for not only that she let me know that the product I was buying was on promotion buy 3 but only pay for 2.She also told me that I qualified for a free pack of wipes with my purchase.My visit to the store today was a pleasure and nothing was too much trouble. Her customer service was brilliant and I would giver 6 stars out of 5.
October 2021 by Phil Fizz
Always helpful, friendly and polite a pleasure to deal with, thank you Dianne,Katie & pharmacist.