September 2024 by ashley english
I ordered a takeaway end of july, i got the deal so two sandwiches for £22 i used uber eats, once this came it was only one order not two of the same. I requested a refund to which it said my order was not eligible as i did receive my order? even though this wasn?t complete. I called the store who said that if i was happy to do so the next time i ordered they would send two if i pay for one. Since they were footlongs anyway myself and my partner shared the meal and didn?t think any more of it. We went on out holiday for three weeks and having been back around two we remembered we could order our subway. We chose to do this, called the store before ordering to confirm this was still ok to be told by a woman this was still fine. I placed the order and with no option to leave a note i called again, to be mocked and even laughed at by a man that said it?s been a long time and i can?t do this- terrible customer service. If your staff fail to deal with customer complaints inefficiently then they?re probably only learning from the poorly mannered man that dealt with me. Nothing more to say on this store except, manage your store better, provide a better service and don?t be a dick
September 2024 by Christopher Phyall
Bread was really stale and cold even though food was bought in the shop?
July 2024 by Nick
Do not use this subway at all?. Just been made to use a card reader that was not the normal one I?ve used every time I went within 5 minutes of leaving the shop had a phone call from an unknown mobile number pretending to be hmrc not just myself all of the lads got one within minutes of leaving the shop scammers
June 2024 by Nisha Kaur
Always forget to toast my subways after ordering through Uber eats, they tell me to come pick up a new one ? After paying for delivery etc what?s the point not only that they tell me to put a complaint through Uber ??! They don?t know how to run a business, manager is very rude too
March 2024 by Mhr
Horrible and slow service
December 2023 by Aravind chowdary sakhamuri
Very friendly staff and the food is up to the standards! Love visiting again and again!
October 2023 by Sophie Johnson
Gotten given the wrong food and got told they would give me a refund then proceed to say they couldn't give me the
October 2023 by Charlotte Mountjoy (Charlie)
Ordered a tuna salad box. Charged £2 than normal for the salad. When I questioned it they said that's the price. Fine. Paid for it.
Took my salad and the box felt light. When I opened it there was a few bits of lettuce, 2 pieces of cucumber and tomato some jalpenos. Went back and asked for more, fuming. Really poor customer service. Bad enough I paid more but I will not return to this subway. Stick to my usual haunt.
July 2023 by Phillip Tobin
Way to pricey now
June 2023 by Adam
Boss man sorts the job out.
April 2023 by Charlie Mountjoy
Ordered a tuna salad box. Charged £2 than normal for the salad. When I questioned it they said that's the price. Fine. Paid for it.Took my salad and the box felt light. When I opened it there was a few bits of lettuce, 2 pieces of cucumber and tomato some jalpenos. Went back and asked for more, fuming. Really poor customer service. Bad enough I paid more but I will not return to this subway. Stick to my usual haunt.
March 2023 by Charlotte Hossack
Ordered a tuna salad box. Charged £2 than normal for the salad. When I questioned it they said that's the price. Fine. Paid for it.Took my salad and the box felt light. When I opened it there was a few bits of lettuce, 2 pieces of cucumber and tomato some jalpenos. Went back and asked for more, fuming. Really poor customer service. Bad enough I paid more but I will not return to this subway. Stick to my usual haunt.
January 2023 by Deyan Hristov
No ventilation. Stinks
July 2022 by Craig Gaukroger
Seem to never have all the ingredients
July 2022 by Max Holden
Busy at lunchtimes
