November 2023 by Deb Anderson
Wasn't very clean or inviting some staff were ok others not so good ?
October 2023 by Sue Abraham
Cracking Customer Care!Griffin Recliner Sofa received Thursday. Love it!Cant thank Gary Robson enough for the advice and guidance through the purchasing process. Jamie for contact afterwards too.Delivery was a dream. Kept updated all day as to when, where the van was etc. Brilliant.The lads arrived on time, were polite, pleasant, friendly, constucted and tested sofa in room. Then removed all packaging. You have an excellent team in Kris and Craig. Well done lads.
September 2023 by Emma Jane Neale
Fantastic service and staff are very knowledgeable
August 2023 by Sheila Ford
The staff need some training .Walked into sunderland store all three staff sitting on sofas on phones one of them said they hadn't even noticed we were there noway would I make a purchase from scs
February 2023 by Alan Parvin
Plenty of choice a cross 3 floors but very hard to park close to
January 2023 by Margaret Rowan
2nd attempt to purchase furniture. 1st ScS rude staff. This store helpful pleasant staff. Able to make a purchase here. 10 Out of 10
December 2022 by iqbal hussain
1 year still on the phone with them absolute nightmare.
December 2022 by colin campbell
Great selection of furniture and sofas bought few things good quality brilliant staff
November 2022 by Lynn Swindle
Had my goods delivered this morning just after 7am, was supposed to have been this afternoon but this was much better for me. The lads Bobby n Craig were pleasant, explained the checking policy. A credit to SCS.... SDC-268-551.
October 2022 by Simon Newton
Good sofas. Insurance expensive and £100 for delivery!!!
October 2022 by Emma Ruttley
I just got some new sofas from them they were great and they were lovely people.
September 2022 by Choose Be Kind
Unbelievable experience..salesman unaware of companies t.v promotions but knowledgeable that any TV deal mentioning free fitting is with a SELECTED premium underlay of which starts at...£12 ..Ok ..TV advert did get me in the shop..I queried a further offer pasted in the window within the Sunderland store ..from £4.79 with free fitting (..view small print re free fitting ) ..Salesman stated this carpet offer had nil sample pieces to view ..as larger branches stock swatches...and listed other places to try ......such a waste of time..I'd have to provide deposit for a carpet I can't view ..Yes PRICE IS THE FACTOR on this occasion ..for a large Summer house..Salesman then states 'try....online that offer might just be online'..Hmm....as he was holding a tablet I asked would he mind checking.....as..Offer is...... pasted on this Sunderland stores window..hmmSalesman was asked if he could liaise with other area/section of the business to have samples sent over....he agreed to source the carpet... and..... we will wait until Salesman's day off tomorrow.Really..
August 2022 by Debra Cooper
Unbelievable experience..salesman unaware of companies t.v promotions but knowledgeable that any TV deal mentioning free fitting is with a SELECTED premium underlay of which starts at...£12 ..Ok ..TV advert did get me in the shop..I queried a further offer pasted in the window within the Sunderland store ..from £4.79 with free fitting (..view small print re free fitting ) ..Salesman stated this carpet offer had nil sample pieces to view ..as larger branches stock swatches...and listed other places to try ......such a waste of time..I'd have to provide deposit for a carpet I can't view ..Yes PRICE IS THE FACTOR on this occasion ..for a large Summer house..Salesman then states 'try....online that offer might just be online'..Hmm....as he was holding a tablet I asked would he mind checking.....as..Offer is...... pasted on this Sunderland stores window..hmmSalesman was asked if he could liaise with other area/section of the business to have samples sent over....he agreed to source the carpet... and..... we will wait until Salesman's day off tomorrow.Really..
July 2022 by David Hughes
Some good items -helpful staff
August 2021 by matthew lyons
Without a doubt the worst experience I have ever had the manager Rob did his best but inept head office and awful fitters that lied about the damage done gone are the days when the customer is right never got the money they owed me one customer who will not be returning
