Shocking bank, they always have 1 cashier working with a queue of 8 people and 5 floor walkers that are just stood around (be more efficient and open more desks when the line gets bigger). When I finally got to the front of a long queue after many attempts I asked for £1 coins and 20ps to be told they have none. They are... read full comment
July 2025
Fantastic service from Sarah @ Fawcett Street Sunderland. There were IT issues but she was patient and supportive throughout the process of opening a new account on 10/07. Please recommend her for a reward and recognition. John & Ian
March 2025
I dealt with a young man called Guy in Sunderland he was amazing He deserves a pat on the back
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