March 2024 by Rachel Smith
If I could leave 0 stars I would. Worst pharmacy known to man. Every single time you go to collect a prescription it's "we don't have this in stock" or "we will have to owe you that" or "something just needs to be added then it needs checked". You raise an issue and the staff literally shout at you like a five year old child! Slamming medication on counter. I've literally never known a pharmacy where at least one medication from your prescription can't be provided every single time to go to collect. Changed to million pharmacy after today's fiasco. Walked in, asked if they had stock, they looked puzzled as they said yes (I mean why wouldn't you it's not a mega rare medicine" walked out 5 mins later with my prescription.
March 2024 by syeda begum
On Thursday 22nd February was told to pick up my prescription next day as they would need to order it. I went in around 4pm on Friday 24th February and the doors were shut. The staff seemed so rude, no notice as to why they are shut and only spoke to one customer and shut the door while people were still queued up outside. Heard from a customer that ?the pharmacist left early.? Sent my partner on Monday 26th to recieve my prescription again and was told it?s still not here and they don?t know when it will come. What a waste of a time. Avoid! Million pharmacies and Greens pharmacies on chester road are much better even when they are busy!!
December 2023 by Elizabeth Ann Gunn
Tried 6 times today to contact a pharmacy assistant, just told to phone back ...unacceptable ,answerphone needed here ...
November 2023 by James Ashton
Barely ever answer the phone. Just tried 22 times and still no answer. Not bad in store service though.
October 2023 by Cuddy Cuthbert
2nd time there for COVID and flu injection. Very well organised and excellent staff.
October 2023 by Michelle Walsh
What a great service we recieved todayFrom being greeted at the door to receiving my injectionVery friendly serviceThank you
October 2023 by duncan mackinnon
Went in on Sunday for 8am covid booster....bang on time no dramas Lasses all happy and cheerful....Good start to a Sunday!!!!!!
October 2023 by Sarah Bell
Really lovely staff. Staff really helpful.
July 2023 by nicola Large
Waiting times are absolutely ridiculous
November 2022 by V King
Email below sent on 15.10.21. No response to dateI have just come back from getting some cough medicine from your Pennywell store where i was subjected to ridicule and humiliation from the woman at the till. The first thing i told her is that i was on day 11 of having Covid19 and needed night cough medicine as i hadn't slept in those 11 days. She then went behind the counter and whispered to the pharmacist and proceeded to tell me in front of other customers that i shouldn't be coming out of the house if i have covid. Can you please educate your staff on the rules?!Key points here are that my 10 day isolation ended yesterday and i was wearing a mask. I would also like to point out that she was not wearing a mask!If the only symptoms are a cough after ten days you are free to end your isolation.
November 2022 by Robert Barrow
0 telephone conversation as they don't answer the phone spent 20 minutes listening to recorded message and music in the end gave up did the 15 mile round trip. This is not the first
November 2022 by Pennywell laundry sevices Unit 2
Very helpful staff.Everything you need from here including cards, concessionary, balloons ect ... Nice little shop as well as being a pharmacy.
November 2022 by Arthur Forster
Waited 35 minutes for a perceptions that was supposed to be ready no apology or anything total waste time will not use the shop again
November 2022 by lauren richardson-houston
Amazing pharmacy, great staff. Always willing to go above and beyond to help when needed!
November 2022 by Julie Tucker
Excellent staff and excellent service everytime that you go in tullochs chemist
