Home Improvements in Sunderland, Tyne And Wear

“Popped into this store about 10.00am today and the lady operating at the checkout could not have been more helpful by going out of her way to help us locate some door numbers. She had a most positive welcoming approach and ensured we found what we were looking for. As an ordinary everyday customer this experience is more than likely to result in us making repeat visits for those incidental DIY bits and bobs that we need from time to time. In addition, I would suggest the respective counterparts or managers from another certain large DIY chain store in nearby Washington visit this store and take on board the values and rewards of making an effort to engage positively with those in need of assistance, whatever the resulting task may be.”

“Finally after 4 visits and no help whatsoever I went armed with what I thought needed in plumbing had again asked for help to be told by women isn't anyone to help.
Finally a gent named Richard came past on an electric trolley didn't work on that department, took his time as I explained had been in nearly hour trying to figure out what I needed he went through everything and was amazing got me sorted in 10 mins I can't thank him enough pity rest staff are not as conscience.
Thank you Richard ftom Pallion has long dark hair.”

“Just over a week ago I ordered a pack of five "Heatkeeper" Radiator Reflector Panels, they arrived 2 days later and after fitting them (which was very easy) I am delighted with the additional heat our radiators are given off. I don't usually write reviews, but having seen their 1 Star review by Tony, I have to say their on-line ordering and "free" delivery was brilliant !!!”