Argumentative customer service agent. Insisting on mobile banking. Mobile banking is an option not mandatory, customers do not have to explain why they do not want it and will not get it no matter their age.
August 2025
I’ve been a Halifax customer for over 10 years and even had my mortgage with them, but today I received the worst service I’ve ever experienced. I visited the Sunderland branch around 11 am to deposit money. After waiting in the counter queue for about 10 minutes, the lady at the counter refused to serve me and told... read full comment
January 2025
very good , if u come From abroad in UK ,Halifax best for u and there service also superb
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
