January 2024 by Michelle Hutchinson
Service from kieron has been excellent. Sure knows his watches and gave lots of advice. Thanks for the help.
January 2024 by Olivia Moody
Popped into store to buy a necklace for my partners Nanna and Olivia served us and told us about this amazing deal of a diamond necklace cheaper than the one we had seen but the same style. Olivia was very helpful and friendly and I?ll definitely be coming back in the future for more jewellery! Amazing service
January 2024 by Charlotte Pettitt
Really friendly helpful staff. Andrea looked after me very well during my purchase. First time buying from H Samuel and I will definitely be returning in the future
January 2024 by Nathan Fenwick
Julie was the most helpful in helping me find the perfect ring for my finance she made the whole experience enjoyable and less stressful thank you so much Julie went above and beyond! :)
December 2023 by Jane Carter
After visiting another shop and they wanted to charge me the earth, popped into H.Samuel, I was served by Paula, who was so friendly and explained the process of having my ears pierced clearly and of course didn?t charge me the earth, absolutely recommend ?
December 2023 by Michael Turnbull
Great experience with Julie in H Samuel very helpful in what I was looking for and went above and beyond to get me the product
December 2023 by Audra Salem
Great service, very quick and knowledgeable on products. Thank you Andrea for helping me choose the perfect gift for my daughter.
December 2023 by Joanne Cooper
Fantastic customer service from Julie and Paula. Highly recommend.
October 2023 by Amy Drinkhall
Paula was fanatic, I explained what I had in mind for my wedding ring and picked a beauty, the first one was the one. Thanks Paula at Sunderland.
October 2023 by Tah Cee
Tracey was very welcoming as soon as I walked in the shop before I even started looking for my bridal set. She was willing to assist me and showed me a lot of different ones. I explained my weight loss journey and she was very complimentary. I received excellent customer service.
October 2023 by Amadi Uche
Julie was professional. Excellent customer satisfaction. Thanks alot . Highly recommended
October 2023 by Christine Ward
Extremely helpful. Discounts offered were a great surprise. £129 necklace reduced to £29 then a further 10% discount. So friendly and made it a nice change from shopping online. Thank you Tracey for all your help.
October 2023 by Shaun
Popped in to look at engagement rings and made a very unexpected purchase, the women (Receipt says Leanne) was very helpful :)
October 2023 by Karen Waters
Visited today with my daughter and granddaughter. Very friendly staff and excellent service. Lubabah was first class. Will definitely be back before Xmas.Thank you so much
October 2023 by JessicaEllen Art
I needed a new gold chain for a very special pendant I have. Julie was very friendly and so helpful! She told me about the stores damage cover, which I wasn't aware of, and I decided to add it to my purchase.