Furniture Stores in Sunderland, Tyne And Wear

“What amazing service by Andrea, she was so friendly, knowledgeable and helpful. Showing different options and reminding me to lie on the beds in different positions to make sure it was what I needed.Thanks so much and would definitely recommend”

“Went in for a look round, store well stocked with lots of household goods.
Curtains and good stuff for the ladies to keep the house comfortable.
I am a pensioner that just looks, at stores.”

“MARTIN & LIAM TELFER What an amazing team. Honestly such a friendly bunch - with so much knowledge about floors it’s silly. Only ever gave their opinion when asked, which was super helpful because we were undecided about what to get when we initially got there. They were VERY clear about delivery lead times, availability, and how the order process works, the best way to install the floors, and best way to maintain them. and this was all done within 24hrs yea u read it correctly 24hrs !!! We purchased laminated flooring and it looks ridiculous awesome . Lastly - they showed soooo much respect for my customers personal belongings and that’s something barely anyone does. Would give 6 stars if I could. Will use them again for sure. A great experience - if only everyone was like them. Thank you martin and hisand team! ESPECIALLY LIAM TELFER who done a fantastic Job at fitting it .⭐️⭐️⭐️⭐️⭐️⭐️”

“Popped into this store about 10.00am today and the lady operating at the checkout could not have been more helpful by going out of her way to help us locate some door numbers. She had a most positive welcoming approach and ensured we found what we were looking for. As an ordinary everyday customer this experience is more than likely to result in us making repeat visits for those incidental DIY bits and bobs that we need from time to time. In addition, I would suggest the respective counterparts or managers from another certain large DIY chain store in nearby Washington visit this store and take on board the values and rewards of making an effort to engage positively with those in need of assistance, whatever the resulting task may be.”

“Seriously superb friendly service , purchased two beds in the middle of buying a house and they are even delaying delivery until I get the keys.The lady that served me, was professional and very friendly.”

“I visited the Sunderland high street branch today to get some items for my son starting high school
I was asked by a young man called ALEX if I needed any help?
I explained what I needed.
He promptly showed me to the correct items
Offered advice. Help . And advised what was on offer ,
He was extremely pleasant throughout courteous, well mannered and a credit to your branch !
Well done young man !
Thank you”

“We have just had our bathroom renovation completed by Premier Craft and would highly recommend this business. From the design to installation and completion, they were great! Our fitter was a perfectionist (the best type of fitter to have) and at the end of each day left no mess. We absolutely love our new bathroom - what a transformation! A massive thank you to all of the team at Premier Craft. Highly recommended.”

“went here today what a lovely man helped me find the carpets and lino I need give me a really gud price and helped me to my car with them would defo recommend great customer service and unreal prices have told a couple of people to go here defo recommend xxxxx”

“One of my favourite shopping centers, my only issue is that since COVID-19 happened there are not as many seating areas. I struggle to walk and sometimes sitting down is essential. I am wondering can this be improved while also keeping customers and staff safe?”

“Went in yesterday and was helped by Dave, as i am on crutches he was very helpful and took me upstairs in the lift in stead of going up the stairs which I thought was very nice of him to do. He went through everything with me and sorted me with a three piece which was best suited to me. He explained all the finance and protection thoroughly and spoke to the Manager Paul who also helped with my choice. Everything was done with in an hour of me going in they were so helpful and friendly it was a pleasant experience. Thank you for all your help”

“I work here, it is a good place to be, I am a volunteer here. Volunteering at the British Heart Foundation has been a deeply fulfilling and rewarding experience. The organization's commitment to fighting heart disease and improving cardiovascular health is evident in every aspect of its work. As a volunteer, I have had the opportunity to contribute to various initiatives, contributing my quota and assisting customers and staffs in one way or the other and also in awareness of the campaign regarding the heart.The supportive and friendly environment fostered by the dedicated staff and fellow volunteers has made the experience even more enjoyable. The British Heart Foundation's impactful initiatives and the knowledge that my efforts directly contribute to a healthier future for individuals affected by heart conditions have made this volunteering experience truly meaningful and fulfilling.It is a place to be.”

“Finally after 4 visits and no help whatsoever I went armed with what I thought needed in plumbing had again asked for help to be told by women isn't anyone to help.
Finally a gent named Richard came past on an electric trolley didn't work on that department, took his time as I explained had been in nearly hour trying to figure out what I needed he went through everything and was amazing got me sorted in 10 mins I can't thank him enough pity rest staff are not as conscience.
Thank you Richard ftom Pallion has long dark hair.”

“I really want to thank the amazing team at DFS Sunderland! They helped us purchase our new sofa. Lee who we started our journey with, was absolutely fantastic! full of knowledge and wisdom on sofas and what is best for a family with small children. He made our difficult decision easy. Lynsey helped us finalise our purchase and was so accommodating, great at what she does. Finally a big thank you to Atiq who made us feel welcomed and at home! From giving us drinks to keeping the kids entertained. Really couldn’t have asked for better individuals! Great team Sunderland branch!”

“Great collection of Christmas decorations, nice staff , clean and tidy shop. One big problem is the amount of tills not open while the customer is waiting 15+ deep.”

“This is our third major project with Michael and his team. Michael is professional, flexible, approachable and nothing is too much trouble. The quality of his work is first class and he has transformed our house over recent years. What you get is a bespoke service and we highly recommend him.”