December 2023 by Abdullah Celen
This is one of my stops during family out days. I like its
December 2023 by Elaine Davidson
Place was dirty with food containers on the floor. This was my first time visiting. Staff were friendly.
December 2023 by John McDonald
Nice place to meet friends for a coffee with friendly
November 2023 by Simon Peter Moss
The staff were very helpful, efficient and
November 2023 by John Kenneth Smith
Pretty good coffee and tea. There's a loyalty scheme and easy pay with their app. The cronut things are really good if you have a sweet tooth. My biggest gripe is it's a bit devoid of personality and the staff are more concerned about chatting to each other than serving customers or clearing and cleaning, on the days I visited we were in quite early and the place was grotty. The counter is very high and in a narrow corridor, not sure how folk in wheelchairs get on.
October 2023 by John Trezise
Friendly staff and comfortable seating area. Large Café with lots of window seating and natural light.
September 2023 by Christine Madoc
It's always busy, can never get a seat But the coffee is lovely. Very popular establishment. Staff are very helpful and
September 2023 by Cath Breach
Waited ages for coffee. Only seats were under the air conditioning and it was freezing.
September 2023 by Adam Omer
Good staff, nice strong coffee.
August 2023 by Ben BGC
Service is always great. I'm pretty confident they often forget to use coconut milk in the coconut iced drink they do as it often lacks a coconut flavour. Good job I'm not vegan or have allergies ?
August 2023 by Ian Shepherd
Staff very friendly with a good cup of coffee well
August 2023 by Ayamanc You
There is a strange man who approaches customers and staff know about it and say he's a regular. Not
August 2023 by Sid A
Disgusted by the way they treat there staff ! People working 8/9 days doing all they can yet being treated like trash been going 6 months everyday seen 10 members of staff leave who were all excellent! Underpaid and over worked! The area manger should be fired for being so unprofessionalAppreciate your staff for the hard work they put in! Put me off the brand as a customer who comes everyday unethical in every way
August 2023 by Mike H
A Delightful Experience at Café Nero in SunderlandRating: ????? (5/5)I recently visited Café Nero in Sunderland, and I must say it was an absolute delight! From the moment I walked through the door, I was greeted with warm smiles and a welcoming ambiance that immediately put me at ease.The café's interior exudes a cozy and inviting atmosphere, making it the perfect spot to unwind and enjoy a cup of coffee. The seating arrangements were comfortable, and I appreciated the availability of both quiet corners for reading or working and lively spaces for socializing.Now, let's talk about their coffee - it was simply superb! As a coffee enthusiast, I can confidently say that Café Nero knows how to craft an exceptional cup of coffee. The baristas are skilled and passionate about their craft, evident in every sip I took. My cappuccino was perfectly balanced, with rich espresso and velvety smooth foam that melted in my mouth. It was evident that they use high-quality beans, resulting in a delightful coffee experience.The café's menu offers an impressive variety of drinks and snacks. In addition to the excellent coffee, I also tried their pastries, and they were equally fantastic. Freshly baked and delicious, they complemented my coffee perfectly.The staff at Café Nero in Sunderland deserve special recognition. They were attentive, friendly, and genuinely seemed to care about their customers' experiences. The baristas took the time to explain the menu and even offered recommendations based on my preferences. Their knowledge and enthusiasm added to the overall enjoyment of my visit.What I appreciated most was the cleanliness and attention to detail in the café. Tables were promptly cleared, and the environment was well-maintained, contributing to a pleasant and comfortable setting.Café Nero in Sunderland has undoubtedly become one of my favorite spots to enjoy a quality coffee and relax. I plan to return frequently to indulge in their fantastic beverages, accompanied by their warm hospitality.Whether you're a coffee connoisseur, seeking a cozy place to work or catch up with friends, or simply looking for a place to unwind, I wholeheartedly recommend Café Nero in Sunderland. The experience is sure to leave you with a smile and a desire to return for more.Thank you, Café Nero, for providing such an enjoyable and memorable visit. Your dedication to quality and customer satisfaction is evident in every aspect, and it's what makes you stand out as one of the best coffee spots in town.
August 2023 by Nathan Allan
A pretty standard coffee place. The iced drinks are great!
