August 2023 by I5292CFpaulh
Food arrived 2 hours late and freezing cold. Went straight in the bin. Management did not care and lost over £40.00. PayPal eventually payed me back
June 2023 by Jackie C
I?ve come here few times in past always nice food , coke here tonight and my god the food was vile , chicken was grizzle and un eatable , rice was over done , garlic bread didn?t even taste like pizza dough more like undercooked pastry. I told the man it was vile and I was laughed at never again.
May 2023 by John Duggan
Not good service.for what you spend!!!!!!!!!!!
November 2022 by Kevin Cummings
Nice staff limited range
November 2022 by Azerty
Good.update:still good
November 2022 by Kilaru Spandana Ram
Good service
November 2022 by Sai Teja Goud
Best one
June 2022 by Nahida N
Friday night treat with Dr Q?s. We ordered 3 meaty parmos, all were burnt from the bottom, unable to eat it all because the chicken was hard and over cooked.
April 2022 by I1141MSellenm
took an hour for food to come and after waiting 20 minutes to be asked if we wanted desert our old plates were left on the table x
September 2021 by 423helenm
My new favourite place to order from. Amazing burgers, pizza/garlic bread and milkshakes. I can?t understand the negative comments. Will definitely be using again
August 2021 by kobirm932
Unreal food and great service ! I ordered the monster burger my friends ordered different items we all loved our food and will be back!
July 2021 by chrisking1975
Food never arrived even though Uber Eats shows as order complete. Now sitting here hungry and skint. Not happy at all.
May 2021 by L1B301
The restaurant was empty with 1 table sitting and there were 4 waiters on standby. This seemed like we could be getting the best customer service however we were very mistaken. The drinks we had ordered took 40minutes to arrive at the table, they looked good but the waiters didn?t attempt to give us the usual presentation of smoke for appearance even when raised. The meals also arrived late, which was an hour after ordering. The delays were unusual as the restaurant was empty. The restaurant was also very cold which made the wait feel even longer. We ordered a variety of things including a steak, family platter, and pizza which was presented well. The most disappointing was the steak as it was cut into small, tiny square pieces with no sauce or gravy and the smallest amount of vegetables to go with it. The steak was very hard and chewy. The pizza was different to their usual and the chicken tasted dry and old. This was raised with the staff but they were clueless and unapologetic of the issue. It seemed that the management had changed and needs to train their staff and chef. In addition there are boards at the entrance stating there is 20% discount or 10% student discount which seemed like a good deal until it was not applied on the bill and the staff stated this was being changed. The restaurant has been misleading customers into thinking they have good deals on when in reality it is not being applied. We also ordered takeout for a family member and again no takeaway discount was applied. There was 1 table sitting which had also made complaints about their Chicken Kiev and how they were disappointed as a regular customer. This customer then recieved a 50% discount due to their issues and ours were not addressed when they were just as vital.
May 2021 by aylsai
Visited with family and was extremely disappointed and devastated at the service and quality of food. Service was poor although there was only 1 other table we had to wait over 40 minutes for drinks to be served and to receive kids meal after an hour. There was a huge variation in the portion size served, In comparison to the steak I've previously ordered today's steak was cut into 5 tiny pieces with no gravy served and hardly any vegetables. I raised this with the staff who seemed clueless and unapologetic of the issue. The pizza was also cooked very differently than usual and the chicken tasted and smelt awful. When I received my bill the 20% discount which was advertised outside the restaurant on a board and inside the menus was not applied on the bill and when I raised this with staff they said they need to change the menu and to ignore the board outside and menus which clearly state 20% discount, i felt this was very misleading and falsely advertised welcoming customers with offers and then not applying or implementing this. The customers sitting in the other table had also complained about their food and were compensated immediately with a 50 percent off their bill however as a customer I wasn't treat fairly and despite complaining and raising concerns no further action or compensation was made on my behalf. I've had the worst experience there with family and wont be visiting again. Don't recommend this place for the poor service and quality.
November 2020 by Irrelevant Lewis
Terrible.
