October 2023 by Heather Blewitt
My mam, 82, changed to Vodafone and the landline phone would not receive calls. Simon dealt with our problem extremely effectively highlighting to technicians her age etc and the phone was sorted later that day. A huge relief to the family and my mam. So HUGE thanks to Simon.
August 2023 by Colin Brown
Needed a phone for my 77 yo mother, we were treated with respect and proffesiolism by a member of staff called Felicity, she is a credit to your
August 2023 by Mr Shadongh
Rude manager
August 2023 by Bad Boy
Very rude manager who shouts at customers
August 2023 by Tikkytokkyclips22
Very very rude manager avoid.
June 2023 by Marie Shields
Poor experience at this store on 2 occasions. Don?t like to leave negative reviews but really taken aback by lack of professionalism. Treating customers with respect should be any stores highest priority. Such a shame that this isn?t the case.. I won?t visit this store again.
December 2022 by Paul Watt
Search uswitch instead of going to any of these mobile phone shops, you will get a much better deal and you wont get ripped off.
December 2022 by Micheal Evans
Very good staff and services
October 2022 by Billy
Took my mother in law, to the store today, the salesman couldn't of been more helpful
June 2022 by Stuart Williams
After completely destroying my phone, I knew I was due an upgrade and being with Vodafone for over 10 years, I was dealt with in a friendly and professional manner... Advised me about the make of phone and chose the new oppo pro 5,And decided to get insurance too...Really happy with my phone and the service I received.. thank you both ?
April 2022 by Arthur Forrester
Been with vodafone for a few years now any problems with phone they try to rectify it in shop excellent service.best service is south shields branch always very helpful.
November 2021 by Andy Winter
A big shout out to Craig in the South Shields store for staying back til 5.30pm on a Sunday to sort out my new deals. Cracking service thanks :)
October 2021 by Kayak Fishing UK
A big shout out to Craig in the South Shields store for staying back til 5.30pm on a Sunday to sort out my new deals. Cracking service thanks :)
July 2021 by Dave Appleton
I was seen right away and all my questions answered quickly
July 2021 by Teresa Gallon
In store staff was lovely and helpful, but sadly they could not help fully as when you buy online you have to get help online, store has no authority over online contracts
