March 2024 by Margery Green
Lovely fitter and pleased with my specs.
February 2024 by Andy Casey
The lady I saw for my eye test was great made me feel at ease and was very thorough and informative of what she was doing, all the staff are very friendly and my appointment on time. Great service
February 2024 by orjitin orji
Lovely team members, experienced opticians, pocket friendly prices on frames
February 2024 by Susan Gould
Excellent service from this opticians. Plenty of staff so that no one is left unattended and waiting. Everything fully explained at every stage and very helpful when choosing glasses. I can't fault anything and would highly recommend
December 2023 by Elizabeth Burdis
My optician was Una who gave exceptional service , so caring , kind and excellent at everything she did .Also the young girl Claire who helped me to chose was great , I felt I was treat with respect , which is rare nowadays.I?m very nervous as my eyes are so bad but everything was great .Altogether a lovely experience
October 2023 by graham turner
Appalling service, we were sat upstairs waiting for over an hour past my sons appointment time. He has autism and really doesn't like sitting around to long. Young lady with long black wavey hair with no name badge on was very rude and abrupt when I questioned the wait. Someone eventually came and and told us it was our turn to then wonder off again. Three other sets of customers then went in before we were eventually seen. I will be certainly looking to book him in elsewhere next time.
October 2023 by Marlene Hopper
Very pleased with the staff so helpful and polite
October 2023 by Peter Frazer
Excellent service from entering to receiving my glasses
October 2023 by Barry Davies
Very friendly service throughout
September 2023 by Andy Roo
Great service as always on time and friendly staff.
September 2023 by Rahin Malik
Great opticians warm and welcoming service
September 2023 by Ian Winter
Knowledgeable staff and very friendly
August 2023 by Jade Noon
Very good and efficient, very friendly people
August 2023 by Richard Chinnery
I love both of my new pair of glasses
August 2023 by Sheila Swales
Visited the South Shields branch today, 28th July. After a problem I had last week with my appointment they changed it to today. I would like to thank the staff especially Andrew optician , Claire assistant who both where very helpful and made me feel at ease. I had downstairs booked because of my Disability and everything went well. Also thanks to Melanie for sorting the problem out for me. Thanks Mrs Swales.
