November 2023 by Mark McDonagh
Excellent service and great staff.
June 2023 by Marjoroe Joseph
Very efficient and very helpful staff.
March 2023 by Joanne Rylance
appauling customer service following a family member holiday booking they are paying you for a service not paying you to be told read t&c to do it yourself
February 2023 by Michelle Reed
I would definitely recommend hays travel they find you the right holiday friendly stuff great all roundfl would definitely be booking again x
Very helpful
September 2022 by Denise Conroy
I found Hayes travel to be very efficient and friendly.
July 2022 by Lisa Marshall
Very helpful staff highly recommend
April 2022 by andrea gregory
Fabulous service
March 2022 by Tony Harkness
Pretty poor service tbh, called on Fri 18th and was told they'd been busy so would call me Saturday morning with details of the flights I wanted. Friday 25th of February and I haven't heard a thing. I'll use another travel firm in future.
March 2022 by Dean Hamed
Good service
February 2022 by Janine Mullen
A huge thank you for the team at South Shields for their support today and yesterday, especially Leisa for her patience and perseverance, waiting hours for KLM to answer their phones and getting me to Aussie eventually ? amazing service Thank You
December 2021 by Katie Jayne Richardson
Thanks to all the team for being so helpful recently in booking and then rearranging our Florida holiday so quickly and efficiently - completely stress free! A lovely friendly team who go above and beyond! We won?t use anyone else ever again! Xxx
October 2021 by Naeem Islam
Thank you to Olivia at this branch. She went above and beyond to organise our first family holiday abroad during COVID times. Every step of the way she kept us informed and up to date about the COVID requirements that are frequently changing. She was always happy to help with the 101 questions that we had about passenger locator forms etc
Exceptional, friendly customer service. Highly recommend having holidays booked by her.
October 2021 by Darren Clay
Not a very good experience with both holidays booked, book elsewhere if I were you
August 2021 by Walt Scott
Very helpful
