November 2023 by Brian
Can always find what we are looking for. Very clean.Nice layout. Easy to navigate with a wheelchair.The staff are also very accommodating and knowledgeable.We were unsure if our daughter has allergies to guinea pigs. They very kindly allowed her to touch and spend some time with a guinea pig and offered further opportunities to do the same to confirm things before making a pet purchase.We often get larger bags and boxes of cat food.Large variety of toys and accessories for many types of pet
October 2023 by Juliana McKie
Went to one of the Pets At Home Paw Patrol autumn events with my girls at half-term and Laura was so kind and patient with them. The event was lovely and you could tell Laura cares very much about her role and about animal safety. She made sure that we, and any of the animals we encountered, were all safe. My girls had the best time and I'll be telling everyone I know about the event. I'm also very impressed by the staff at the store and will be visiting again in future.
October 2023 by Alan Brown
If you have a pet this is the shop you must visit. They have everything for every pet and also offer good advice
September 2023 by Nicole Ward
Had fantastic customer experience when visiting the North Shields branch today. Recently just got a kitten and needed some advice. The staff member that dealt with us was called Raine(on name badge), he was so informative and knowledgeable and gave really good advice, leaving us with no questions. Thank you so much for your time and helping us out. Such a credit to the store!
September 2023 by David Short
Friendly staff, sometimes cannot find the items we need but that can't be helped at times.
August 2023 by Angie Howse
Great shop sell everything you need and staff are always friendly and go out there way to help you
July 2023 by Amy Dudding
Staff are always helpful and friendly and get a 5 star rating from me!Lost a star as the availability of products seems to be a little off at the moment.
July 2023 by Susan Robson
Great place to get advice about your pet, pet food and accessories. Pet friendly environment
May 2023 by Lee Patterson
Top staff everything you need there good prices
April 2023 by Nancy Declerck
Get everything you need for your pets. A little pricy but convenient store.Always get a great service.
January 2023 by Jack Thompson
Amazing service from the lad on the counter, very knowledgeable and willing to help, only recieved 4/5 stars as the manger wanted to finish his cup of tea before comming to help!
January 2023 by Ian Douglass
Great service and advice from all the staff especially Amy They are big credit to the business
November 2022 by Donna Marie Chilvers
Love this shop and the VIP rewards we visited the Groom Room yesterday with our three Great Dane puppies for a full groom, we had VIP 50% off so three grooms cost £45, amazing price. Would have happily paid the full price of £30 per pup for the size of mine is brilliant well worth it will come again.
November 2022 by Helen Doyle
Really helpful young lady on cash point Went to show me where to find goods I needed.When at till she asked if I had Pets at Home app When I said I hadnt she put it on my phone for me.She talked about her dogs and told me she has one similar age to my puppy.I didnt get her name but she was really helpful.
October 2022 by Family Awesome
I must admit that prices in pets at home are quite pricey, however, if you have kids, you have to go onto the pets at home website as they do some great free activities to get kids handling and learning about the animals in the store.We have done this twice and our daughter has absolutely loved it and is desperate to go back again
