November 2023 by Mary Robinson
I have visited many times over the past few years and I love this shop! The stock is always changing and the staff are always friendly and helpful.
August 2023 by Jess Anderson
lovely staff and lush prices!! they're so helpful in there :)
August 2023 by Bridget Anderson
Love this shop. The staff are super friendly.
August 2023 by Sophie Anderson
Lovely staff and great prices thank you so much
August 2023 by Amy
Friendly and helpful staff, always a great selection of books to choose from. Love popping in when I can!
July 2023 by Jack Thomson
Brilliant stuff for sale at very reasonable prices. Very friendly staff who always go out their way to help me.
July 2023 by Jamie Baker
I love volunteering at this shop. The team are friendly and supportive. Giving something back to the community is rewarding. The BHF are very generous to their volunteers with staff discount, travel reimbursement and welfare such as drinks and snacks while on duty.Proud to be a volunteer for a cause close to my heart.
January 2023 by Stephen Cox
Tried today to drop some items off at 16.15. After waiting for a lady to finish counting float, she snarled, " Can I help?" I asked if she wanted these items, she asked what they were. After telling her what I had, was told, " We don't take them" and then carried on counting the float. Took them to the Cats Protection in Whitley Bay, who were glad of the donation. I get that she was a volunteer and, but if you don't like you job, don't do it. Made me feel quite small as there was people in the shop. I will donate to other charities now....
October 2022 by Alex James
Horrendous experience with a female member of staff. She shouted very aggressively at my niece for holding a bakery item. Terrible attitude. Then bragged to her colleague that she'd put her in her place. No need to lose you temper with customers.
March 2022 by David Shipley
management needs to be more firmer when speaking to people
February 2022 by John Anderson
Nothing In there been down few times in/out that what l did another charity shop in northshileds that's needs 2 closed down aswell Northshileds has 2 many charity shops that's all northshileds has the place is a run down dump that's a fact it needs a good kick up backside l feel sorry 4 northshileds people who live there u have a dump in the heart off northshileds u need boycot it aswell it rotten and dirty place run down dump that's is 100 per cent fact u need people down there go 2 your mp demand things get done in your area before long all the shops like wiko bms poundland will closed down l can see this happening u havent nothing in northshileds its a dump
December 2021 by Indika Kodithuwakku
No electronics or electrical items , location given in map was wrong
September 2017 by Sammi Jayne Brooks
Canny little shop. Small but they use the space well. Nice variety of items (which obviously depends on what is donated), have found some jemma from here. Highly recommended to have a look around whenever you're in town.
