August 2025 by dorien hiemstra
Good shop, basic choices but very good, helpful friendly staff, welcoming and friendly. I get my medication here, always quick and never any issues. Thank you.!
March 2025 by david johnson
I go for my prescription. Better than Lloyds.
February 2025 by Jaki Rooke
Was assisted by Michelle today who explained pre payment of prescription charges and signed me up. I had looked into it previously but not being very computer literate was having difficulties registering. An asset to the company excellent customer care skills.
November 2024 by Amy Hall
Tried calling 3 times no answer. Arrived in store waited well over 40 mins to collect a prescription..people walked out waiting to see a pharmacist?no more than 6 customers during that wait. Phone CONSTANTLY rang out while waiting. Terrible service
November 2024 by Joanne
Lots of staff, no one knowing what the other is doing
Waiting now 20 mins for scrip Yet pharmacist doing my scrip went off half way to give someone there methadone..
Update
I waited 35 mins for a scrip time to find new pharmacy
May 2024 by Susan TOWNS
What lovely staff were working yesterday Sunday 7th April 2024, nothing was a bother and they went out of their way to be helpful. Never seen them before so maybe they are new to that branch....
don't always get that efficiency and professionalism here unless the tall kind young man serving !!!
February 2024 by Anna Luxe
I went to get my prescription after waiting 5 days for my doctors to send it to be told I had to wait as it has just come through. I explained I was in a lot of pain due to me having endometriosis and did need it asap and couldn?t come back another day. They said I shouldn?t have waited without medication for 5 days like it was my fault, which it wasn?t, it was the doctors receptionist. The pharmacist then went on to tell me I should have the coil fitted instead. I have had this condition for 27 years and I think I know what works by now and when I?m standing sweating profusely and obviously in pain, I really don?t think your ?advice? is appropriate! After waiting my prescription was basically thrown at me without even a glance in my direction. I went home in tears. Rude staff with absolutely no care or empathy I won?t be going back!
February 2024 by Jen Westcott
I thought my local Boots was the worst one, but this is a close second, nipped in to quickly buy something. Every staff member behind prescriptions counter, two seemingly searching for one thing. Not an unreasonable reason to wait. But then I was ignored while they served someone that had come in after me, it was hotter than hell and I decided not to bother waiting any longer.. I?m not surprised they?re closing down everywhere, I?ve already switched to another pharmacy for my prescriptions, seems I need to do the same for shopping too.
December 2023 by David Forbes
Nice people
June 2023 by Tim Mainland
Listed as a supplier on the Lancome site. IT IS NOT!!! What a waste of time and CO2.
April 2023 by Samantha Johnson
Pregnant daughter went in yesterday to collect her 'Emmas Diary' pack - got told again that they had none - however an off duty member of staff (who happens to know my daughter) was in the store and informed her that they did actually have some upstairs but were refusing to hand them out and could go and get one for her if she wanted - member of staff said she wasn't allowed and then got defensive - proceeding to talk about my daughter with another colleague and making her feel uncomfortable and stupid. Given these packs are meant to be FREE and given out to pregnant women - and the staff are meant to be professional - I am disgusted. They should be ashamed
March 2023 by Dwayne Dibbley
Standard pharmacy.
November 2022 by Alex Carrington
Normal Boots store...not huge.Pharmacy here. Expect a wait...UPDATE:- regularly closed at random times. Went today for prescription, but couldn't collect as store closed due to unforeseen circumstances.....a regular reason. 15:45hrs.Went back later 16:30hrs...Still shut. Lights on. Staff inside?Going to have to change pharmacy's I think.
November 2022 by Sandra Graham
Took a prescription to express delivery and after queuing with no staff attending , I was received and told it would be 20 minutes! I wandered round North Shields and after 25 minutes returned. Lots of people were hanging around and no one was being served. 10 minutes later I was told the prescription was being checked Another 10 minutes and I asked again to be told there were people in front of me and it would be another 20 minutes. I left in disgust as parking running out. I will have to go back again today !
July 2022 by Paul Gold
They have great offers on friendly and helpful staff
