June 2023 by sue dunlop
Seen to very promptly and very cheerfully and sociable
November 2022 by John Grant
Excellent Service when registering the death of my dear dad. I phoned the branch and spoke to a very helpful lady and made an appointment to visit the next day with my mam. We visited the branch and were greeted by a friendly customer advisor who showed us to a seating area. We were then greeted by Andrea who took us to a private room. Andrea was lovely and showed empathy with my mam, she took time to clearly explain the options for my mam so mam could make an informed choice. The transactions were very straightforward and Andrea was very helpful. This was an exceptionally positive experience and I will be visiting the branch again in the spring to open an isa with them for the next financial year. Thank you Andrea and the team at the Yorkshire Building Society Newcastle Branch. Highly recommended. ?
August 2022 by Phill Wickson
Very friendly and helpful society plus not to bad rates
October 2021 by Jill Green
Staff very helpful and understanding
November 2008 by Qype User (rvnc?)
Yorkshire building society has got only one branch in newcastle, which is in Newcastle city centre, northumberland street. So, it is not really convenient to pop in. It has good customer services though. Nice, friendly, and helpful staff. It is not difficult to see one of their customer advisers. I did not need to wait for ages as well to see one of their customer advisers. The financial products are sometimes good, especially its mortgages. Its current account and its saving account are alright. They are not the worst in the market. But, they are not the best in the market either.
