July 2023 by Nirag P
Keeps spamming my emails ...Terrible company !
April 2023 by Aimee Todd
I bought some covid tests from Tynechem and they arrived very quickly and the staff were very friendly and helpful! Great customer service!
April 2023 by kayla
Really friendly staff and were super helpful with all of my queries!
November 2022 by Lisa Manning
Terrible customer service ...items not in stock ..yet to receive whatever i never got refunded for ..considering it was only a very small order i paid extortionate shipping prices and i had to chase after it to be told yes we will defo send out .then receive a partial refund with no explanation whats been refunded! so no idea what part of my order has been refunded. Complete waste of my time! if anything for the small amount i ordered they should have just refunded me the whole small amount for my time and inconvenience caused .wont ever use them again
March 2022 by Israr Khan
Customer centric staff. Been dealing with them for our Doctor Surgery packaging and consumables for the last 25 years. They have been first class every time.
March 2022 by Ruben Madhta
Tynechem has been our trusted supplier for the last 25+ years. They have a team of thorough professionals who manage to impress you everytime.
July 2021 by MOL Pharmacy
Good service, and friendly on the phone when placing orders, however it did take a week to arrive unlike other companies that usually take a couple of days. The other thing is that our delivery cost for Inverness is £20 which is a huge amount for delivery
July 2021 by CarlyH-89
Excellent and fast service as always. Thankyou from everyone at Normoss Pharmacy Blackpool
March 2021 by DAVID CAMERON
I placed an order online although there was no indication to whether the item was in stock or not - an indication of poor business systems.I did not receive a confirmation of order email - an indication of poor business systems.Four days after I placed my order, I emailed Tynechem Sundries to ask if my order had been received and I received a reply stating the item I ordered wasn?t in stock and suggesting an alternative item - an indication of poor customer service (why did they wait until I emailed them?).I replied stating the alternative item was not suitable, to cancel my order and not to take payment for the item (the payment hadn?t been taken at this time).Tynechem Sundries did not reply to my email - an indication of poor customer service.My payment was taken from my account - an indication of poor business systems.I sent a second email asking for my payment to be refunded and Tynechem Sundries have not replied - an indication of poor customer service.Tynechem Sundries have my money and it looks like they want to keep it!
March 2021 by Sue Clarke
DO NOT ORDER FROM THIS COMPANY. They deserve zero stars. Unfortunately for me I didn't read the reviews until after I'd placed my order on April 17th, before 3pm for same day despatch, as it says on the website. Now on May 29th I have neither the product nor a refund. I have phoned & been told I would get my order, have sent emails. One to cancel & demanding a refund 11 days ago. I can't get a refund through PayPal as I don't have/want/need a PayPal account. This is no way to run a business, keeping customers money & not fulfilling their order, though it must be a good money making scheme for them.
March 2021 by Sameer Patere
Couldn't have been more helpful. My recent order was delayed a little due to Covid19 but they were most helpful and responsive on the phone. I've had multiple orders as they are completely priced. There's no extra delivery charges either when you're order is over £50
March 2021 by Scott Morris
AVOID!! fraudulent. Ordered items over two weeks ago and still haven?t received anything. They still haven?t replied to any of my emails or calls. I would give 0 stars if possible. Finally got money back through paypal dispute which after 3 weeks they didn't even bother replying to either!
March 2021 by Liz Grundy
I paid over the website and they took my money - then I never got any order confirmation. I called and emailed and no one contacted me. UPDATED - this company is trade only. Their website took my order and money but I am not trade. They did give me a refund in the end. If you are not trade don?t waste your time.
March 2021 by Nick B
The selection on their website is superb. I've been trying to track down some of the items they have for a long time. Some really interesting gifts too. I received my order no problem
March 2021 by Clay Lane Pharmacy
I would give 0 stars if I could. Completely avoid. Appalling service and appears fraudulent. Ordered some CD stickers, they took my money via e-cheque and the stickers never came. It's been 2 months and no confirmation or contact. Stay away.
