March 2024 by Graeme Fiddes
Good customer service. Would definitely recommend
March 2024 by Max Swainston
Keith's service was class
February 2024 by Paul Bloomfield
Really nice friendly staff
October 2023 by Bijan
I needed a toilet tank flush, but found it confusing since there was a few different sizes in there, Monica who was serving me asked a colleague, that had said he's not a plumber. She went out of her way to find someone who knew plumbing, but he wasn't available.She helped me with the best of her knowledge to get the right one which was a perfect match for my toilet tank.Her manager should be proud of her and she is a credit to the tool station!
October 2023 by B
I needed a toilet tank flush, but found it confusing since there was a few different sizes in there, Monica who was serving me asked a colleague, that had said he's not a plumber. She went out of her way to find someone who knew plumbing, but he wasn't available.She helped me with the best of her knowledge to get the right one which was a perfect match for my toilet tank.Her manager should be proud of her and she is a credit to the tool station!
May 2023 by Chris barrett
I tried ringing up to find out some basic information on a sander. I was put through to a call centre who literally admitted he knew nothing about any products.
December 2022 by Levi Gibbons
Always getting messages to say my order is ready collect. Turn up to the store to say it?s not ready. Happened a few times now. ??
September 2022 by Navid Bahadorani
Emma is horrible on customer service and she doesn?t know her job. She couldn?t answer my questions about their product. She smiles to you but really she doesn?t like customers. She doesn?t have good behavior at all. I Don?t go Stamfordham road branch any more. Ridiculous branch
August 2022 by Edward Kirsop
Got the wire I needed to finish my job very professional and very helpful
August 2022 by kathrynbryan lumleykirsop
Good service and friendly staff. helpful with finding what i was looking for.
May 2022 by Steven Kennedy
Great customer service friendly and efficient from Drew T
January 2022 by Paul Wilson
My grandma was in earlier today and was served by two lovely gentleman called Grant and Luke they were very polite and took their time and found the stuff she was looking for. All I want to say to they is thank you for being polite and understanding.
August 2021 by Keith Oliver
Always have good stuff in at low prices every-time I head down, always try and get served by drew as the young lad has such a good knowledge of all products and is happy to help and point me in the right direction with plumbing, electrics, painting and all that carry on. Honest to god what a lovely lad he is. Team is brilliant and always efficient. Thanks you
August 2021 by Allison Appleby
Went in today lovely assistant Drew helped me get some screws I was after for a cupboard and recommended snap screws because of the length I needed he went above and beyond and actually snapped the amount of screws I needed to the length I needed can't thank him enough. Sorry if you ended up with a sore hand I did when I done some at home lol
August 2021 by Gary Aitken
Had to return a toilet cistern that had obviously been used and returned by someone else. That?s not what I found so annoying, it was the fact he couldn?t even apologise. Just a simple ?sorry.?Doesn?t take much does it!
