October 2023 by David Penman
Great staff quick and helpful
September 2023 by trevor anderson
Lad was very helpful and sorted faulty shower
April 2023 by Denise Hatahet
I won the Dewalt drill worth £189.99! Not only did I receive great service from the Scotswood road store, (because of the service I decided to do a review online) I won the drill thinking 'no one ever wins theses things!' just wanted to share. Not only do you get to have your say on their products and services you can actually win!Thank you Toolstation!
October 2022 by BENNY BACON
Shopping in Newcastle today with the Mrs and called in to the branch in Scotswood road for some advice and ideas for a project at homeWhat a great atmosphere and energy generated by the team so welcoming and willing to helpSpoke to Steve who went through all the options, materials and costs to complete the jobEven though I explained I was just looking for advice his willingness to help and advise was second to noneThank you from a future customer
October 2022 by connor patterson
Joanna was super helpful to me when i came in with my escooter and needed an impromptu ziptie to secure a purchase before riding away. please acknowledge her above average customer engagements, she's a gem ?
February 2022 by Bongani Mhlophe
Very helpful and friendly crew,that?s all you need as a client.
January 2022 by William McDonnell
Fantastic service! I've been to a few shops in the area and nowhere else offers the same level of expertise and advice. Each time I've been Steve has helped me find a solution to a diy problem. Doesn't break the bank either! What more could you want? 5 star
January 2022 by Gavin Soulsby
Went to Scotswood Road for some fixings to carry out some work on my own extension during the winter break. Spoke to Steve where I explained I was unsure of stock levels due to my misunderstanding of the availability when I had looked on the Toolstation store site.Steve was patient and managed to locate all my required products. He also reassured me during my short wait in store whilst he located the items, which took slightly longer than he wanted to.Professional service and a credit to the Toolstation company.Gav, bricklayer.
January 2022 by Waqas M
Staff have always been helpful, was served by Liam this time who has recently started, top quality service!
January 2022 by Ryan Spence
Top customer service by Liam! Sorted all 40 packs of cable ties we needed, many thanks!
January 2022 by kristine flint
Served by Steve today at Scotswoods branch. Really helpful chap. They didn't have the item I needed at that branch but he rang another local branch and asked them to put it to one side and printed a ticket out so that I just needed to hand it over. Pleasant visit !
December 2021 by michael brougham
friendly staff. was helped by a staff member called LIAM who was easy to talk too, helped me straight away without even asking for help, that kind of customer service is what will bring me back
December 2021 by Ken Stubbs
Went on Sunday to collect an item, Manager was training new lad Liam and was explaining how things worked. Asked manager questions about different item and was very helpful and knowledgeable .
August 2021 by Jon Cornbill
These guys are amazing. I?ve been using this branch for years and they?re never not been helpful, approachable and friendly. I should have left a review just for that - but I?ve just rushed back to the branch after leaving the work keys on the catalogue stand ? Steve and Joe were on shift and kept ?em safe! Thought I?d lost them! Crisis averted - THANK YOU!!!
July 2021 by Katie Curtis
Been more times than i can count for various things whilst renovating kitchen and Steve has been amazing his customer service is second to none a real asset to the shop. Nothing is too much trouble for him.
