December 2023 by Julie Cross
Poor customer service at the till. Staff member was more interested in talking to her colleague than completing our transaction.
November 2023 by Rita Lin
I am shopping at sport direct now, a staff is very helpful and friendly when it is extremely busy, I am uk 4.5 shoes size it is difficult to find my size for Nick, however, my intention was to buy one pair but I buy two pairs as the staff is so helpful, his name is Nathaniel! Super staff !
October 2023 by Franz Owen
Newly opened sports direct left me with a bad first impression. With staff still in process of furbishing the rails there were posters left on a shelf i thought were free for customers, so stated to my friends that I'm taking a few; Then confronted by a manager judging by the different uniform rudely interrupted ?em no your not? with aggressive attitude.This attitude she confronted me with made me feel very uncomfortable and unwelcome. I am a newly moved student to Newcastle and has not left me with a good first impression. Due to this interaction i will not be returning to this store.
October 2023 by gemlou Sullivan
The best place in Newcastle if you want to wait in a que to be served for 30 minutes
October 2023 by Laurence Kenedy
bad customer service not very cool ??also follow brun_grifain on tt??
September 2023 by Peter Marlborough
What a shock I ordered online and paid for next day delivery!! Get this I paid them and they said they sent me my email with all the details you need and they didn't send me and email and I received no ORDER NUMBER)) I THINK PEOPLE SHOULD THINK TWO TIMES BEFORE PAYING ONLINE INSTEAD YOU SHOULD ALWAYS MAKE THE EFFORT TO GET OUT OF BED AND GO INTO THIS SHOP AND ANY SHOP ?
August 2023 by Suzanne Farrow
The staff I interacted with were polite and helpful and got an amazing deal of some new trainers even though in a month they are moving premises, go there for all your sporting requirements
August 2023 by Gowtham Rasuri
Product purchased with cash and lost the bill, but am looking for an exchange with the same product with diff size, where store management cannot give anykind of support on this,Sending an invoice copy to mobile num was an excellent option but hopeless on support from the store management
July 2023 by Daniel Slater
Been waiting 2 days for a phone call to let me know when to pick up my sons Newcastle top, it?s only been getting a name printed on the back.I live to far away to just call in to see if it?s ready.Absolute joke I?ve been trying to contact the store, with no luck over 10 calls all with no answer.
June 2023 by Mel Lawler
Staff need to be educated and no good at customer service also approached in an unfriendly manner and faulsy accuse you when you are walking around the shop looking and actually buying items and then get stopped before leaving because apparently was seen putting items in a bag when they should have checked the cctv to actually see nothing was put in a bag and actually see that I was taking my coat out to get my phone out my coat pocket bearing in mind there was a group of young lads calling a staff member all the names under the sun and stunk of cannabis too they walked out fine. My relatives that I was with had a mental break down after leaving the shop as suffers with mental health problems so now will not be shopping in any of these stores and will be going to jd
June 2023 by Gamer4Life
Ignorant staff need to get educated no good at customer service not friendly faulsy accuse you when you are walking around the shop and get stopped idiots
May 2023 by ian 67
Good selection of sports wear & reasonably priced
May 2023 by John Reay
Very competitive prices and a good selection
April 2023 by Andrew Tate
Excellent staff and value.
April 2023 by Daniel ODIHIRIN
Marvelous, so so many spots apparel and accessories for lovely exercises and keeping fit
