January 2024 by Blessed Wild Apple Girl
Staff are great, Id give staff 5* but because the place is full of tatt & now have taken over the fruit & veg shop the staff are spread between this & other shops owned by the owners I?ve given 2*No new counter has appeared as promised months ago. The waiting times are horrendous.Staff are always under such pressure, I don?t know how they put up with it .The owners need to take a good long hard look at themselves & treat staff better. Good staff are worth their weight in gold! Instead of trying to build an empire of mediocre stores concentrate on providing a decent level of service.I?ll be going elsewhere, after December as it was a nightmare.
December 2023 by Shannon Douglass
Went in today to send a parcel to my fiance for christmas and was sorted so efficiently. They are always so lovely and kind! Sorted my returns so easy as well! Went above and beyond as I forgot to print my label (oops). It's such a stressful time for these lovely employees. ABSOLUTE GOD SENDS!
December 2023 by Gazzatoonarmy
3rd day of going to collect an item at a chosen day from Royal Mail, told by colleague that they are busy and have too many parcels to accept the batch mine is in. No emails/text updates just got to keep on turning up i suppose
December 2023 by anne bell
There is no contact details except the post office page - which I have contacted today.The new management surely must realise they need to have more than one cashier on the desk during December which has to be one of the busiest times of the year for postage. It's simply not acceptable the time you have to wait to be served. Tuesday we waited in the cue for 45 minutes to complete banking then today after waiting 25 minutes not moving I left the cue to driveto Wallsend post office which had 3 cashier's on duty.
December 2023 by Mathew May
The staff are super friendly and helpful even though they are clearly overworked and understaffed!
December 2023 by shiva talei
I have been there asking them politely but they are very rude.I usually don?t give the people bad reviews but they deserve it
December 2023 by Masoud Manshadi
Very rude customer service
October 2023 by Joanne Wallis
Lady went above and beyond to help me find a parcel today, great service so relaxed and bubbly in manner even though it was busy.
September 2023 by tinecan pan
I used to love this little post office but never have I ever been dealt the way I had been recently, rude and dismissive.
August 2023 by Qammar Funky
"Visit your friendly, local Post Office today!" ?
June 2023 by Aimee Thompson
Leaving this review again as the first one was removed.Arrived at 5.15pm yesterday after leaving work early to ensure I'd arrive before closing so that I could collect a parcel. Was rudely informed that I wouldn't be served as they were closing, and that I'd just have to come back. Perhaps if your opening hours suited those of us working 9-5 then you wouldn't be so busy at 5.15pm and refuse service.
April 2023 by michaelellis93
I must say, this is by far the superior local Post Office. Service with a smile, and infinitely preferred to a couple of other local hives of scum and villainy that I could mention...
February 2023 by Matthew Procter
Originally nipped in to post something and the young lad was really helpful and efficient. Bonus to find out I was able to print postage labels here as well for a small free which is a lifesaver.What really blew me away was the customer service I received when I?d asked for an item I?d seen they sold but had none in stock. The lovely lady (Lydia or Lynne, sorry I?m shocking for remembering names) went out of her way to take my number while she phoned around to see if she could find it in another shop. She couldn?t so instead ordered it in for me and phoned me once it had been delivered! Phenomenal customer service, can?t thank her enough. Great little post office that actually stocks some great items as well!
February 2023 by Z z
I had loads to get through at the till she was quick and not hassled like myself.The line behind got long quick but she never stopped or flustered.Thank you for the quick service, great work x
February 2023 by Ashley Clark
Love this post office always friendly and helpful