March 2024 by Emma Etaka Ako
Staff there are lovely - Ian showed me around and told me about extra things they offer. Plus the changing rooms, pool and spa facilities are squeaky clean!
February 2024 by Whatever will be Will be
It's OK overall, probably it needs some machine update, the pool is good. The coffee shop is really bad, poor service and management, if you accept that it does the job as a gym
February 2024 by Nana E.I.
The reception staff are lovely and helpful , gym disappointing, almost impossible to book a class -always fully booked! Only managed to get to pilates class twice during the year! You need to be up at 7 am to book a class on their website otherwise all spaces gone within seconds! The pool staff rude and full of themselves ! The most appalling is that every morning bunch of 5-7 elderly men hijacking the slow lane in the swimming pool and they Do not swim just stroll in a group taking the whole width of the lane., so other members cannot swim past them! Many members asked them politely to swim in one lane clockwise as per instruction on the wall, they refused, with nasty attitude and very rude - staff does Nothing about it, members complained numerous times, one left for this reason- still nothing been done! Outrages, i thought swimming pool is for swimming, these unbelievably rude group of men just walking and talking! Absolutely unacceptable behaviour! I cancelled my membership - looks like management prefer to keep happy this rude group of men terrorising other members! Avoid this centre at any cost
January 2024 by Oduntan Bolaji
Poor services from the Physio and the receptionist staff.
October 2023 by kay mei
Very clean. Big gym. Great spa facilities. Loads of parking. Will probably need a car to get there but I see it as a positive as it has less younger adults which makes the gym less busy :D
August 2023 by Lee Bell
Just joined and this is a good gym and health club. Some of the equipment is dated, but does the job. Staff are great and there seems to be enough classes for most. Pool is clean and warm. Steam and sauna both available all day. The gym hasn't been too busy when I've been there.Nuffield Health should be looking to invest on upgrades and a small refurb to this venue to keep pace with local competitors.
July 2023 by Rafi Khan
Get the hot tubs back on!
July 2023 by Pete W
This place markets itself as a luxury gym, which the price reflects but it is anything but.They have stopped operating the jacuzzis due to fuel costs which is ridiculous.All the cardio equipment is now very old and many machines broken, and have been for a very long time.They don't have cardio equipment you'd expect such as a stepper, paying this amount I'd be expecting a stairmaster.Save your money and go to PureGym, or if you do want luxury, go to Villa Gym.
June 2023 by Reiha Ali
Not sure where all the negative reviews have come from seeing that this is quite a decent Gym. It's not everyday you get a decent priced gym with a Sauna, Swimming pool and Cafe. It's very clean for a gym with a swimming pool, the locker rooms are also very clean.The staff are all very lovely, helpful and do not come across unhelpful at all. Just ask and you shall receive.All in all it's excellent.
May 2023 by Fat Tbastard
Best level 3 Nuffield I've been to
April 2023 by Dan C
Very nice, very clean. I do find it weird that none of the shower cubicles lock, despite looking like they should?New member, so unsure.Staff are a little weird towards me, but im not sure why that is, the vibe is *off*. I built a good rappor in my previous leisure center, hope the same can happen here
April 2023 by K R
Very dated, the spa pool has been permanently closed, yet they're just about to hike the price 10% next month when energy prices are starting to come down. Avoid like the plague.
April 2023 by Peter Bredael
Just cancelled membership, spas permanently shut, broken stuff, price hike announced today and everyone pays different amounts basically told pay or cancel membership, bye bye
March 2023 by Peter Bredael
Turned off the spas, gym dated, shower room doors broken, prices going up today, no one pays same price. Membership cancelled.
March 2023 by Craig Robertson
All in all a decent Gym for the money and good pool. The outstanding experience for me was Stu the duty manager who listened and resolved my questions, there are many managers out there who could learn from Stu on how to manage and provide fantastic customer service.
