August 2025 by Tony W.
I use three different banks for myself and a family member, this Lloyds branch is one of the best I've been to.
The staff are always very pleasant and helpful, had no problems over the last five years. The only minor issue I had was with their web site but the branch staff sorted it out.
The only downsides are that it can get busy and the counter queues can get quite long.
July 2025 by Glenn Young
Lloyds Bank....stop getting one of your employees to pester your customers who are standing in line. I want to go to the counter to be seen by an actual person who can help me, rather than being investigated standing in line, then sent to sit over the other side of the bank with a load of other to people to wait again to be seen by a bank employee for the same thing. Its ridiculous!!!!!!......Put more than one person on the front counters to help people....ITS QUICKER AND EASIER!!!!!!!
This system is resulting in a longer wait, the que is bigger and also very impersonal by the staff. If people ask for help standing in line that's fine, for people who don't want that and want to go to the front counter leave them alone!!!!!!!!!!!
Quality in the bank is going down due to this ridiculous system, only good thing is this doesn't reflect in the all the nice staff who work behind the counters to talk face to face to the customers and deliver a friendly person with a smile.
May 2025 by Gerard Irving
Friendly, helpful and lovely staff helped me out greatly when I stayed in the area a DM?s had a card issue
March 2025 by Janet Thorne
Always friendly each time l go in. And they do there best to help.
November 2024 by Malcolm Chambers2
Spot on!
July 2024 by M Almalawi
Excellent bank, friendly staff and great service
October 2023 by Rosanna Yau
As soon as I stepped into the bank today, a lady immediately came up to me and asked me if she could help. She had a very bright smile and made me feel very welcomed.She helped me open an account very quickly. I am very glad to have her help today and I am very grateful to her.Emma, thank you so much and God bless you.
October 2023 by Julie Adams
Emma Hall is a credit to this bank.Had a couple of appointments with her over the last few weeks and what a lovely lady.Very helpful and welcoming,she's a great asset
July 2023 by Debbie Brown
Appalling amount of staff on counters 2 cashiers working and 14 people waiting in queue. One more cashier came on. Really friendly and pleasant but so many people waiting. friendly staff but not enough to getting through customers. pleasantries and chatting which is to be expected.Lloyds need to employ more cashiers. Been in queue 20 mins already. Still 5 from front. Not acceptable, not staffs fault.
April 2023 by Sellingtowin Selling
But why are banks only open when normal people are at work.great if you r retired or on the dole.cant they see the problem.however this branch is open on saturdays.cheers
October 2022 by Kian Mokhtary
Been going since I was wee bairn. Staff always very supportive with my money queries. Bank manager is always straight to the point doesn?t mess about. Went into today at 9am before heading to work and the staff couldn?t be more helpful.
April 2022 by Ian Watson
Usually this bank is really good, on this occasion bad. See photos?Google and Lloyds own website state opening time until 17:00 Monday to Friday. I took that screen shot stood outside the bank (note the time), but the lights were all out and bank closed. Please update opening hours on your info channels, it?s an easy fix to provide better customer so that customers can plan their visits.
March 2022 by Steven Robson
Very helpful staff made my enquiries seem less.
July 2021 by Paul Gasco
Three different times I have been given wrong information! Twice by the female member of staff with the grey boy hair cut and one further time give me wrong information of dates for processing payment. Have misleading me with my funds information and not helped to get my funds either when it was their job to know about how to assist with that.
July 2021 by Vicky H
Staff was rude when I asked another member for manager and put compliant forward he was very rude and abrupt jumping to conclusions picturing what he thinks may have happened to excuse his staffs behaviour before he even spoke to her next thing I know my account has been closed and false excuses were made to close it around this incident. Disgrace !
