October 2023 by Rosanna Yau
As soon as I stepped into the bank today, a lady immediately came up to me and asked me if she could help. She had a very bright smile and made me feel very welcomed.She helped me open an account very quickly. I am very glad to have her help today and I am very grateful to her.Emma, thank you so much and God bless you.
October 2023 by Julie Adams
Emma Hall is a credit to this bank.Had a couple of appointments with her over the last few weeks and what a lovely lady.Very helpful and welcoming,she's a great asset
July 2023 by Debbie Brown
Appalling amount of staff on counters 2 cashiers working and 14 people waiting in queue. One more cashier came on. Really friendly and pleasant but so many people waiting. friendly staff but not enough to getting through customers. pleasantries and chatting which is to be expected.Lloyds need to employ more cashiers. Been in queue 20 mins already. Still 5 from front. Not acceptable, not staffs fault.
April 2023 by Sellingtowin Selling
But why are banks only open when normal people are at work.great if you r retired or on the dole.cant they see the problem.however this branch is open on saturdays.cheers
October 2022 by Kian Mokhtary
Been going since I was wee bairn. Staff always very supportive with my money queries. Bank manager is always straight to the point doesn?t mess about. Went into today at 9am before heading to work and the staff couldn?t be more helpful.
April 2022 by Ian Watson
Usually this bank is really good, on this occasion bad. See photos?Google and Lloyds own website state opening time until 17:00 Monday to Friday. I took that screen shot stood outside the bank (note the time), but the lights were all out and bank closed. Please update opening hours on your info channels, it?s an easy fix to provide better customer so that customers can plan their visits.
March 2022 by Steven Robson
Very helpful staff made my enquiries seem less.
July 2021 by Paul Gasco
Three different times I have been given wrong information! Twice by the female member of staff with the grey boy hair cut and one further time give me wrong information of dates for processing payment. Have misleading me with my funds information and not helped to get my funds either when it was their job to know about how to assist with that.
July 2021 by Vicky H
Staff was rude when I asked another member for manager and put compliant forward he was very rude and abrupt jumping to conclusions picturing what he thinks may have happened to excuse his staffs behaviour before he even spoke to her next thing I know my account has been closed and false excuses were made to close it around this incident. Disgrace !
July 2021 by Danny Whinham
Had to visit the branch due to misleading info from phonebanking......staff messed me around a little, but eventually sorted out my problem
July 2020 by MASTERLY LADDIE
Grateful for the costumer service
June 2019 by frank black
Always helpful staff very good
March 2019 by KerryAnne G
Staff are fantastic and helpful!
February 2019 by Christopher Norris
I had deposited a cheque through the bank Cashier over the Counter and I have been told that the cheque will be cleared on Wednesday Morning which is today 6th February 2019 and I phoned the bank up and now I am told that the cheque will not be cleared until after 8th February 2019 & this 6 days clearing from 2/02/19 and I am not Happy with and suppose to take 3/4 days cheque to be cleared.
September 2018 by faizan ahmed
Had an appointment booked @ 12:00 for opening a joint saving account with wife. Arrived 15 minute late, cant find the parking nearby. the lady refused to see us and suggested to take another day. I took off for that appointment specially and booked it a week before. Not happy at all.