June 2025 by Nicky
Rude staff member- store assistant Claire (short blonde hair) was very patronising and bad attitude, with lack of empathy. I wouldn?t normally write reviews but my relative has also had the same experience
December 2024 by Ishola Temitope
Food and clothes
December 2024 by Amy Rodrigues
I used to shop here loads for my clothes but the attitude and rudeness from the staff has put me off. The bitchyness of the staff to one another, I overheard them all standing around the tills talking about someone who they couldn?t pronounce her name, and said they called her melon, which is so disrespectful , patronising and also bullying. I?m going to avoid coming here as it?s not the vibe and service it used to be. I?ll just stick to shopping online instead of going into the store.
August 2024 by Daniel Baroy
Great store, got some nice clothes. Great home section as well.
July 2024 by meow xoxo
I don?t think i?ve ever seen a size bigger than a M in this shop, I find the staff quite rude also - I complimented one of the female staff members hair and she looked me up and down, gave me a dirty look and just walked away.
July 2024 by Mark
Nice range of men's clothes but getting served at the nearest till point always takes ages. There's now two self-service tills which seem to take priority over getting served by an actual human. If you do get served by a cashier, don't expect a smile. Receipt also takes ages to print. Never seen anyone on the till at the downstairs home department.
July 2024 by Younas Choudhry
Big store with two floors of shopping.
January 2024 by Maths Learning
Great stuff
January 2024 by Angela Forrest
One of.my favourite shops at MetroCentre. Good choice of styles/colours/sizes and good value for.money too. - some good bargains in their (current) sales.
August 2023 by Michael Cawley
Drove an hour at the weekend to our nearest store to exchange some baby clothes that we bought as a gift. We already had them, so only wanted to swop. Was told I store we couldn?t do this as we didn?t have the receipt but to ring customer service. To say I would have got a better response from a brick. She really didn?t listen to me, kept asking for my email to send me the receipt even though o explained multiple times they were gifts. I now have the receipt so I called customer service again to confirm I can take them back and that I am at the end of the 28 days, he said it?s the managers choice. Tried to call the store as don?t want to drive another hour to be told no again and it went back to CS and the store don?t have numbers, it?s impossible to call the store and then proceeded to tell me the complete opposite what her colleague told me. So no help and won?t recommend buying from this store. Apparently online and the stores are completely different.
April 2023 by DMMAG A
Be careful of the staff member in this shop, they will leave the tag in purpose in your clothes so you get embarrassed while leaving the store. And when they come to fix their ?mistake? they will never apologise!!!! Check your clothes have no tag AT THE TILL, don?t trust the staff here specially the one with eye glasses and the one at the fitting room.
April 2023 by A human
Be careful of the staff member in this shop, they will leave the tag in purpose in your clothes so you get embarrassed while leaving the store. And when they come to fix their ?mistake? they will never apologise!!!! Check your clothes have no tag AT THE TILL, don?t trust the staff here specially the one with eye glasses and the one at the fitting room.
January 2023 by Becca Whitfield
Queues ridiculous
January 2023 by bayan Ch
Newly visited their new shop in Gateshead,nice place but limited home stuff.Fitting rooms and till queues are v.busy all the time
December 2022 by michael bowden
Good choice of men's clothing at a reasonable price. If you want something similar to Next but at a more sensible price this is your shop
