March 2024 by Haggis holburn
Shop was very busy when I called in but staff were still patient and professional in Thier approach. Staff member took time to explain about the Sat Nav options, left me to think through advice, then was more than happy to finalise the Sale when I approached him again.I left happy and even found my way home lol ?
March 2024 by Alan Finlay
Little time to wait. Person was so. Thoughtful and thorough pleasant and check ed it was all done.
March 2024 by Rona Sweeting
Very helpful staff couldn't do enough to sort things out for me x
March 2024 by Stephen Amos
Staff were most help full thanks
March 2024 by Paul Smith
Went into halfords for some service parts for my car only to be told they were pre order only even though the website said they were in stock at my local branch, ordered them in the morning & was told they would be in store by lunchtime, waited & waited for somebody to call me but nobody did. Very disappointed with halfords in this matter
February 2024 by steven carey
Excellent service
February 2024 by John O'Brien
Amazing service from the manager who went beyond the call of duty, cannot thank him.enough as we were heading south to a funeral and he really stepped up
February 2024 by john lamb
Great service from Halfords today. 2 bikes thoroughly well serviced at a fair price. Quick turnaround and good communication with the staff.
February 2024 by Tim Morgan
Friendly, prompt service at a reasonable price (changing a headlight bulb)
February 2024 by David Patchett
Very good service
January 2024 by John Johnston
Just had the best experience. I returned my faulty torch and they replaced it with no argument. Highly recommend
January 2024 by Ken Coates
I know Halfords generally gets some poor reviews but I want to highlight my really positive experience today, and particularly Anth. I called in for a bulb to be fitted. The fitting was anything but easy and after fitting, an error message came back on screen. Anth removed the headlight unit again and reset all the bulbs and replaced another bulb without charging me. (Should have been the cost of the bulb plus £9 fitting).Thanks for your help Anth. It?s very much appreciated.
January 2024 by Keith Coulby
December 4th 2023 I dropped my car off to have a Nextbase front and rear dash cam fitted, the vehicle was left with the staff. After a few hours they contacted me to say it was ready, upon collection they had only fitted the front camera, so I then had to sit in the store whilst they fitted the rear one as well.4th January 2024; To rub salt in the wounds, I now receive a Parking Eye Penalty Charge because Halfords had my car in the car park for over 3 hours.Contacted customer services who informed me I had to go to their store to get them to resolve this, why should I have to take time out at my cost to rectify their incompetence.Customer service agent on the telephone sounded like she did not care.
December 2023 by Nigel Johnson
Battery exchange carried out while I waited, had to be coded in so not a diy job. Friendly, helpful and efficient service.
December 2023 by Ian Wallace
Didn't expect Halfords to beat the other retailers when I was looking for a pressure washer but they knocked the spots off them pricewise. Collection from store easy with friendly staff.