November 2023 by Mark Storey
Very convenient stop with food and toilets. Beware when paying by card or phone, I was told to press yes button before swiping, but when looking at the screen, this was a charity donation request, not a proceed with transaction request. The charity is also not listed! Very sneaky and underhand I think.
October 2023 by Anne Mcleod
This is not about the esso station but about the Burger King on site. I wanted a cappuccino, went in, and the young lad serving was pleasant, but the coffee, let's just say that I wasn't impressed. Who makes a cappuccino and doesn't put or ask if you want chocolate on it. Apparently, Burger King, as they don't have chocolate for coffee. Then I lifted my regular cappuccino up, and it was really, really light. I took the lid off, and it was only half full. So I said oh it's only half full and I was told that it's a measured dispenser, and he would top it up if I wanted. Then, to add insult to injury, the coffee was revolting. It tasted like it had been made with grinds that had been used before. It was bitter, burnt tasting, and it tasted nothing like any cappuccino I have ever tasted. Clean your machine it may make the rank, half full cups of coffee you sell be a bit more palatable. Ps my cappuccino went down the drain, it was undrinkable. Avoid this Burger King.
October 2023 by Michael Airey
Not bad, I filled my vehicle with diesel and nothing untoward happened.
October 2023 by Steve the baldy one Mcleod (griffin and blue.)
What a handy little petrol station in Hexham and was there very early in the morning and it was open
October 2023 by Tracy Mundy
Avoid. Dirty toilets with no soap and no toilet paper. Staff not interested
September 2023 by Lou Lowe
It was a grubby smelly dirty place that I had to stop at because I needed a wee, staff were nice and friendly, I bought a sandwich
August 2023 by Bunmeetsworld243510
Great service station,extremely convenient as a pit stop between York and Scotland.They have a petrol station as well with a convenience store,they also have a greggs and a Burger King with toilets which was great.They even have a travelodge hotel.Greggs was fantastic,very friendly staff and great to fill you up with their pop chips.They have a variety of food and drink available.
August 2023 by James Raper
This may be the worst place I?ve ever been! Not services but place on earth? and I?ve visited Hartlepool before! Very grim, hardly any seating to eat, two ladies toilets, one men?s and a disabled toilet that the door doesn?t open wide enough for wheelchair access.
August 2023 by neilc338
The most disgraceful, stinking, disease ridden dump I've ever been to. 40k miles per year and I have never experienced anything like this place until today. Shared toilets. Men taking explosive dumps in the next cubicle to women and girls. Wading through urine in single space toilets about 5 foot from Greggs People were actually buying and consuming food here.
July 2023 by Richard Curran
Yip, sells fuel. Fancy a bit lunch, yip sure. But move your car away from the pump first please ha
July 2023 by Gary Pepworth
If you're staying at the Holiday Inn close by it's a handy place to get a newspaper or some snacks.
July 2023 by Paj Hamilton
Well, at least I've found the place where they filmed the toilet scene in TRAINSPOTTING.
July 2023 by John F
This service area would win any award for "The worst service area in the U.K. " If you happen to be stopping to use the toilet some cautionary advice is offered from our recent visit. Despite the Motorway signage advising of the service area facilities including toilets, as you turn in, there are large signs intimating "Toilets for customer use only". Once in, the only area we saw that may have been housing the Toilets was a Burger King. & Greggs. Both small and the entire area was spartan. Decor well past its sell by date and minimal seating in both outlets. Greggs had very little choice compared to their normal High St shops and queued out so over to next door Burger King which was quieter. Approaching the counter to order, the assistant grunted and pointed towards a couple of ordering machines. What a great demonstration of hospitality!!! After ordering, we were served pretty quickly, food was ok but rather overloaded with Mayo. A visit to the toilet was revealing. 2 male & 2 female Cubicles . Hand washing inside the cubicles and faulty driers outside, totally unhygienic and according to my female partner, the fe mail toilet was 'disgusting'. As I had a medical condition, I am able to use the disabled facilities. This toilet is slightly better than the others however the alarm cord would only be able to be pulled if you were& foot tall or standing on the toilet bowl. The cord is dangling about 4" from the ceiling so pretty help anyone taking unwell or collapsing onto the floor. All in all. A pretty dismal area you would be best NOT stopping at.
May 2023 by TREVOR TRIBE
Stop here to get Diesel on way to Seahouses. Very and I mean very Polite Ladies on the desk. Making conversation and laughing with you and taking an interest in your day. These 2 Ladies should teach other people how to interact with customers it made our stop even more enjoyable in what was a long drive from the south.
April 2023 by Catalina Ceolin
Great location, extremely handy. Pleasant staff.
