October 2022 by Andy B
Closes the branch earlier than their advertised opening times. I arrived at 16mins prior to their closing time, main gates were shut and entrance shutters were down. I approached the exit to be sent away, not even able to buy an item that was right next to the tills. I would have been no longer than 5 mins in branch, not like it was one of my big trips there. Very poor show from a big name wholesaler. No notices to say about closing shutters/gates earlier either.
October 2022 by Adrian B
DELIVERYS DRIVERS USE SAME POSTCODE AND ADRES FOR BESTWAY WHOLESALE-CHESTER LE STREET. DRUM IND EST - BIRTLEY NEWCASTLE UPON TYNE!
October 2021 by Stew Dunn
I had a fish tank that I bought that after I got it back to the shop there were 2 x small chips in the glass at the bottom , went to try and exchange it but was told that they wont exchange glass , I showed them the chips and was told to "put a strip of plastic on and silicone it" , not what I wanted to hear , So.... I spend probably over 15k per year at Batleys and for the sake of a £60 fish tank I will NOT be using you anymore , you can thank the head of the pet section for this shocking customer care attitude.
October 2019 by Colin Mclean
Staff are friendly and helpful and informative and there are bargains to be had throughout the warehouse brilliant
October 2019 by Su B
AAAAAA+++++
October 2019 by Ian Foord
Best place ever you can get all you want and more here and all the staff are really friendly and treat you like family 10 out of 10 well recommended.
October 2019 by Andy Birch
Staff are on the whole a good bunch, the customers leave a lot to be desired. 9/10 i get what i want
October 2017 by Zee Maximum
Very friendly staff
