March 2024 by Dillon Holden
Brilliant service from start to finish, I spoke to Lee about looking at 3 different watches. He had them ready for me within a week as he needed to get them sent into the Newcastle store. It was the second watch I'd purchased from Berry's and their non pushy approach was a pleasure to deal with and I would definitely buy from there again in the future.
January 2024 by Sami Al-Suwaidi
The salesman was snobby and made inappropriate comments. I went somewhere else for my purchase.
December 2023 by Paul Thompson
Great staff at Berrys. Aftersales service is fantastic. Always get a warm welcome. Thank you again.
December 2023 by Steve Dunn
An easy, non-pressurised experience of choosing and subsequently purchasing a watch at Berry?s, Newcastle. Lee was patient and genuine, when the wife pondered over what watch to choose. Finally, after deciding on what to buy, an additional link was required. This wasn?t a problem and Lee sorted this without any fuss. When returning to collect the watch, Lee was busy, so in stepped his colleague Lana, who was as friendly and efficient as Lee was, and even offered a gift. Both Lee and Lana were, in my view, helpful and knowledgeable sales assistants? without using any sort of pressure.Would definitely return if further purchases are required.
December 2023 by Gary Alford
Fantastic jewellers. Great choice of beautiful items and the staff are always super helpful. The customer service is amazing - they really go above and beyond! I cannot praise them highly enough.
November 2023 by Poppy
Big thank you to Lee who we purchased my first watch from on Monday. Lee made us both feel so welcome and the whole experience felt so personal. I can?t thank him enough! Would highly recommend speaking to Lee if you visit Berry?s Newcastle.
October 2023 by Grace Lawton
Lee helped assist me and my family choose my Cartier for my 21st with the best knowledge and friendly advice.
August 2023 by James
I bought a Cartier watch pre-owned from another retailer for my fiance's wedding gift, it came missing links & didn't fit. I called Berry's in Newcastle the colleague was very helpful, we travelled close to an hour, the two colleagues super helpful in-store ordered us 5 links from Cartier after making detailed checks. Received a call yesterday the links had arrived after only a week, we traveled to Berrys & a colleague fitted the new links in under 30 minutes. We are both over the moon as it now fits perfectly, at first we were worried we would have to send the watch back for a refund but Berry's saved the day! Thanks again!
August 2023 by Ellie Parry
Fantastic experience at Berrys! Went with my partner to purchase a watch and Lee went out of his way to make the whole experience amazing. Would recommend to anyone who is looking to purchase a timepiece and want great advice and service - Lee really took the time to make sure we made the decision right for us.
June 2023 by Tonie Odeniyi
Fantastic service from Lee and the team at Berry's Jewellers. Great attention to detail, and very knowledgeable. A very nice place to experience purchasing jewellery. They are very customer focussed and I will certainly be returning for my next item.
May 2023 by ray Turnbull
Purchased a watch here yesterday ,fantastic customer service from Tina and all the team .Talked me through every detail and helped me pick the perfect watch for me with no pressure .Highly recommended and better value than other jewellers for same product
April 2023 by Anthony Newton
I have just purchased a watch from this shop and had the pleasure of dealing with David. I have to say that the experience was outstanding! Very, very knowledgeable in his field and was very patient with me as I found it really hard to narrow my choices down. Would highly recommend and I will certainly be back in the future.
March 2023 by Smarty
Good service and good price given for the husbands christmas present.
November 2022 by Noreen Deehan
After visiting a few jewellers in order to purchase a gift for a special occasion , I?m so glad I walked into Berry?s ! Staff were lovely , informative and unlike other jewellers , I didn?t feel pressured or pushed into making a quick decision for what was a considered purchase . The antithesis of hard nosed salesmen and they really know their stuff , special thanks to Lee for his advice ? you were spot on and the recipient was chuffed to bits !
October 2022 by Carol Chambers
Bought a longines ladies watch here. Start to finish the service was excellent. Newcastle store. Highly recommend.
