March 2024 by Keith Kay
Fantastic modern show room and always a great selection of new and used cars. Staff are smartly presented, friendly and no pressure attitudes when interacting. A thoroughly enjoyable car buying experience and very flexible and attentive service dept. This is how car buying and servicing should be. This dealership sets an industry standard that others should aspire to match.
March 2024 by Lee Shotton
Fantastic experience dealing with Chris Thompson. Initially in touch with the dealership multiple weeks in advance of a visit. Chris was able to arrange everything for me, and provide any documentation in advance.After being there for a couple of hours, and a test drive, Chris helped arrange a deal for the car I was interested in.Couldn't be happier with the vehicle and level or service offered by Aston Martin Newcastle. Massive thanks to Chris and to Darren Giles for everything.
March 2024 by myles
Exceptional level of service received by James Thomas at Aston Martin Newcastle, from start to finish the attention to detail on purchasing a new vehicle was faultless. He went above and beyond to make sure every aspect of the purchase and vehicle was effortless including driving over 4 hours to handover the vehicle in person making the purchase feel much more personal. Lovely dealership to deal with and James is an asset to the team and the Aston Martin brand. 100% would recommend and will be coming back for future vehicle purchases.
March 2024 by Darryn Townes
Excellent, professional service from Darren & Malcolm when purchasing DBX. Highly recommended.
February 2024 by John Brennan
Very impressed and pleased with the excellent service provided by Aston Martin Newcastle. Chris Thompson was a star and helped and guided me through initially buying my DB11 V12 and was also there to help when I came to sell it back to the Newcastle dealership - absolutely flawless from the whole team.The DB11 is a brilliant piece of machinery and i loved it to bits throughout - the V12 is an absolute hooligan (and very addictive) and i'll very likely buy another when i return to the USA.
February 2024 by Jo Short
What a wonderful service we received from Aston Martin Newcastle, from the moment we stepped in the showroom we were made so welcome. Carl Leightley is a true professional, nothing was too much trouble, very efficient and friendly place to visit 10 out of 10.
February 2024 by Paul Lloyd
Great dealership , I travelled up from Lancashire, the service was excellent, thanks Carl, I would highly recommend .
February 2024 by Joel Hogg
Stopped by at Aston Martin today and what a lovely experience and nice cars too Keith Thompson spoke to us today and took time out of his day to share his great knowledge to me and my brother we appreciated it thank you . Will definitely be visiting back soonJoel age 13
February 2024 by PAUL HYMAN
Dear Management,I would like to take this opportunity to pass on my thanks and praise for the outstanding service delivered by Stephen Wicks.I purchased my DBX last year through a specialist dealer and registered with your Group to look after my service requirements etc. This was when I had the first encounter with Stephen and straight away felt I?d made the right decision.Through the first service with yourselves it was identified that I had an issue with the wiring harness which was causing me intermittent minor faults. AM then made the decision to replace the whole harness for complete peace of mind. Whilst this hasn?t been a quick process due to manufacturing timetables, the handling of the issue has been superb by Stephen. Regular communication/updates, courtesy car arrangements and general reassurance from Stephen and the team have been exemplary.I?m pleased to say the car is now fully functioning and I?m looking forward to getting back on the road. The valeting team also need a shout out for their high standards too.It?s easy to be critical of poor customer service but equally important to acknowledge when it?s first class!Yours sincerelyPaul Hyman
February 2024 by Mary Johnstone
Excellent place to purchase your car!! Dedicated service from start to finish. Fine details looked after like videos and making sure finger prints not left on the special box that came with the car!! James is just a dedicated salesman!! Great with what he does and he even personally did the handover all the way to Aberdeen!! My enquiries were handled promptly and professionally by Paul, when James was off, who is the principal of the company. They do honestly deserve a round of applause!! A GOLD medal and 5 stars for this exceptional company!!
February 2024 by Andy Howe
Lovely place really was welcome and down to earth there and the staff couldn't do enough for me and my partner. Couldn't recommend then enough
February 2024 by Robyn Hartas
A huge thank you to the team. James took me for a spin in one of the cars. A dream come true. He was super helpfully and knowledgeable. Made my week. Thank you again to everyone
February 2024 by Sarah Hill
I would like to say a big thank you to James for giving us a test drive of the Aston Martin DBX707. James was polite, professional and very knowledgeable of the car. Highly recommended
February 2024 by Geoff Hughes
We have just bought a Lexus car from a wonderful salesman. Chris Thompson sold it to us. He was absolutely brilliant at going through every aspect of the sale and explaining it so clearly to us. He made certain we could clearly understand every process required to sell the car. There was no pressure on us to buy. He was so professional and we were delighted to buy such a good car from such a lovely man.
January 2024 by Adrian Curry
Had my Vantage delivered yesterday. What a great experience all round. Big shout out for Carl Leightley, very professional and certainly went the extra mile to make sure everything was perfect. Defo would go back to Aston Martin Newcastle.
