Olivia was very helpful in sorting out my click and collect order when I was calling the shop. She has demonstrated 5 stars customer service and made the shop proud. When I was in the shop to collect my order today at noon there was another girl whom I didn’t manage to catch her name. She is nice and polite as well! Enjoyed... read full comment
July 2023
I came to the perfume shop and got amazing help from Adam he has been a great help with variety of choices for me and my misses and gave me plenty of testers of the products and he made sure we come back again thank you Adam you’ve been amazing
November 2022
AVOID THIS STORE IF POSSIBLE.I agree with the reviews given by other people for this particular store for the behaviour from staff. We the customer enter the shop for buying a product on the basis of smell and atmosphere but we are greeted by arrogance and rudeness.It feels so unwelcoming when you are told about the price... read full comment
The Perfume Shop is the UK’s largest specialist fragrance retailer with over 200 stores across the UK & Ireland. Perfume is our passion. We stock 100s of leading fragrance brands including Armani, Marc Jacobs, Chanel, Dior, YSL and Gucci. Our mission is to offer the most knowledgeable fragrance expertise on the high-street and we proudly boast the largest number of industry recognised CFSS (Certified Fragrance Sales Specialist) graduates in the UK. You’ll find fantastic savings across 100s of top brands all year round with even more perks and privileges as a rewards club member. In-store we will even wrap your perfume or aftershave gift for free! Come and see how our perfume people at The Perfume Shop Gateshead can help you today.