September 2024 by Mr Massage
Staff friendly and coffee tasty and ice cream great quality ? well done guys ???
September 2024 by Em
Wow wow wow! One of the best hot chocolates I've ever had! So rich and delicious! The chocolate whipped cream is heaven - a chocoholics dream! Sadly tried this prior to being diagnosed with coeliac, and these hotel chocolates are not suitable for people with coeliac disease. Sadly hotel chocolat is not coeliac-friendly, which is a real shame because I adored their proper ethical chocolate. I do recommend this to those that can try it! The iced chocolate is delicious too!
September 2024 by Lilantha Karunaratne
Best chocolate you can get in the region ??
September 2024 by John Hunt
All I got was the hazelnut praline milkshake with chocolate whipped cream on top, but wow it is absolutely delicious! Have the VIP card which means it was only about £4 for the large one! The staff are always very pleasant and smiley! Every time I'm in the metro centre I get one of these!
September 2024 by Ruth Masters
Helpful staff enjoyed very nice special coffee
June 2024 by J B
Expensive!
June 2024 by Cath hello
Very nice staff
Nice n clean
Few tables to have drinks
Had the new banoffee and pineapple milk drinks without cream Very nice
May 2024 by Amer Dastgir
Amazing chocolate . Could eat all day long . Lol. Bit pricey , but nice
May 2024 by Ishita Gupta
Lovely place and cherry on top was the awesome server Christina who offered to put the large shake into 2 for both of us and even helped with setting up the loyalty card which had a 20% refund.Simply amazing ambience all thanks to her!Plus the chocolate for sampling. Will always be our to go when visiting in Metro Centre
May 2024 by Jack English
Only popped in for a browse but because of the amazing service by the staff especially ?Nathan? I walked out with new velvetiser and various flavoured boxes to try (especially like the orange one). If it wasn?t for Nathan I would of never experienced the amazing taste which has now become part of my night time routine
May 2024 by Andrew Horn
Great tasting coffee. A lovely quiet relaxing coffee shop.Excellent 20% off for VIP.ME members. Good value for money.
May 2024 by N Wilkinson
We have been in here twice before and asked about the carbohydrates in the drinks but no one was able to give us a answer, I went in today and Christina served us and she was so helpful and was able to correct information so after 2 year of missing out I had my first velvtised hot chocolate, thank you
May 2024 by Jack Andrews
Used to be a regular at their cafe. Their drinks are always lovely even if a bit expensive however they have now started charging 50p for cream! So it?s now coming up to £9 just for two drinks.Became a rip off. Won?t be going anymore
May 2024 by David Cullen
Bit pricey but my son loves the hot chocolate.
May 2024 by A L
Impressive. Expensive, but worth it.