July 2023 by louise walker
Poor service, nobody on counter. Told to use cash point to pay in money. What is the point of the bank if you can't get a person to help you
February 2023 by Adrian Checketts
Well mannered staff willing and able to help
October 2022 by Loken Patterson
Only 1 person on tills on a Friday dinnertime que is out of the door staff are wandering around doing nothing a gentlemen asked if they could open another counter and got told no staff are helping customers, the only people in the bank are in the queue to use a counter absolutely terrible service
August 2022 by michael mcnally
Gone are the days of consumer focused banking.
December 2021 by Lisa Craig
Appalling waiting time! Even if you do have an appointment!!! They even had the nerve to contact me to ensure I would be on time!!!-
July 2021 by Joan Marsh
Waiting outside in the queue is a bit if a pain, but that is the new norm. However, once you are in the staff are very friendly and helpful. They don't try to 'rush you out', which is probably a pain for the customer who is behind you, but I am sure the staff will have the same attitude with them.
July 2021 by James. Crookston
Having had a recent family bereavement found it necessary to contact TSB in Jarrow to finalise accounts. Thanks to Bev for a professional, smooth and sympathetic transaction.
July 2021 by Colin Ogden
After putting my cash in the machine it was 30 pounds short. The cashier was standing with me says the machine was correct and I was wrong. Very unhelpful staff. I had to phone head office to get my money ? refunded.
September 2020 by g26 mjm
Good service
December 2017 by Paul Coffey
Horrible staff and rubbish bank.
April 2017 by Derek Guest
Used for the 1st time today the staff were very friendly and helpful
