May 2026 by Secretary Lutterworth Club
Great service from the start both from Liam Treanors and Charlie Falcus. Always called when they said they would which is very important for a committee run business. Very informative and provided answers to all my questions. Thanks both
May 2026 by Jason Holmes
It is incredibly disappointing to experience such poor customer service from Tritility. After taking the time to politely answer their questions regarding our company's energy contract, the representative abruptly hung up the moment I mentioned we had just renewed with another supplier. A total lack of professionalism.
March 2026 by Mick Wilkes
Have to say the client support service I have received from Tritility on our business energy account has been outstanding! In a complex world anyone offering such focused individual client support needs recognising. Thank you Tritility and specifically Kelly Donkin our account manager and David Whitehead on revenue and retention you have both helped a small independent charity during a challenging time. Mick Wilkes CEO Newcastle Castle
February 2026 by John McCormick
Called me up
Signed me up
Ignored me completely there after
February 2026 by James Thomson
First class service Anya and Stephen done a great job of taking me through all parts of my transfer always a call away thanks.
January 2026 by Stefan Hill
IF I COULD DO ZERO STARS I WOULD !
Absolutely sold a lie to make ridiculous amounts of extra commission, DO NOT LET THEM handle your energy. Even had an old employee contact me to apologise of what they had done. double all of our rates as well as make phony charts to miss sell energy contracts.
January 2026 by TINA WATSON
Highly Recommend this company. Michaela & Gordy really helped as we were not getting anywhere with our supplier. Really happy with the outcome and they saved us alot of money
January 2026 by howard jenkins
I was pleased with Stephen Brown and Anya Barron approach to the subject of our clubs gas usage.Everything was explained clearly and I was kept in the loop thoughout the proceedure.Many thanks
November 2025 by Simon Reid
Rebecca has been absolutely amazing throughout a very stressful experience. We had a lot of issues with a previous broker and were not happy with the contracts that we were hoodwinked into signing. Rebecca worked her magic and was able to help us in our situation and provide us with a much more suitable contract. Her customer service and professionalism were fantastic and we can't thank her enough!
October 2025 by Will Cowper
I came across Tritility by chance, when Nick W arrived at our farm gate on the off chance, I had to do some digging to find out who they were. We?d always handled our utility contracts ourselves, but the idea of getting better rates and having Tritility?s team manage it sounded almost too good to be true. Once we signed our new utility contracts, this is when I became genuinely impressed. The support from our account manager, Sam Ekwealor has been outstanding, Couldn?t be happier that we chose to work with Tritility and would highly recommend.
October 2025 by Sheelagh Southwell
I am paying massively over what is real now and when I went into contract was told that I had to use their new rates as it was a no-brianer...wel I am now stopping the business because of the high prices I am paying...so congratulations Tritility..yet anothe business bites the dust!!!
October 2025 by Jordan Connerton
We?ve been working with Tritility for a few years now, and they?ve always been fantastic to deal with. Recently, Mick and Carl paid us a visit, it?s great to have that personal, face-to-face touch that you don?t always get these days.
They took the time to clearly explain the current market situation, which really reassured us that we?re in safe and knowledgeable hands.
We would definitely recommend Tritility to anyone looking for reliable, professional energy advice. Thanks again, guys!
October 2025 by Rashel Rahman
Josh has been working with us for the last few months now and although we have had some issues with our energy supplier thus far, Josh has been available, competent and calm in all the chaos and is showing us why he makes an outstanding AM. Early days so far on our new journey, but happy with how it?s going.
September 2025 by Deborah Lambert
Professional, clear and concise dealings with this company They made the transition of my utility accounts seamless and stress free achieving a great saving for my business. My main point of contact has been Kenny Brown and I felt confident when dealing with him to take his advice and he has continued to follow up in a timely and efficient manner. Thank you.
September 2025 by garry williams
Have had issues with last gas supplier Positive customer service have been excellent in helping me sort things out and they are a damn sight cheaper than the last outfit.
