November 2021 by Becky Foster
Awful experience in this store - I visited on 5th October 21 to use the post office. I was ?served? by Katie - she was asking me a question regarding the addresses on my parcels that made no sense to me, so I asked ?sorry I don?t understand? to which she shouted, rolled her eyes and started shaking her head at me. I asked her why she was shaking her head and raising her voice at me - I just needed help. The other members of staff and customers were stood around speechless at what was happening to me. I hope she?s never like that with elderly customers - it?d be heartbreaking.I was left shaking after the experience and will never go back into this store again because of this.Please check CCTV to see what I went through(Formal complaint made but no response)
