December 2023 by George K
Unhelpful staff member wasting my time. My online basket disappeared, no signal inside the shop to search again. Wouldn't assist me with finding the right parts on his computer. Had to go back outside to search the parts and rebuild the basket. Clearly had something more important to do in an empty shop. He was till doing nothing the second time I went in.
November 2023 by Brenda Mcdonald
The staff are so friendly and most helpful always plenty of advisev
October 2023 by Neil Smith
Got what I was looking for but the customer service was shocking. The guy clearly doesn't enjoy his job. It was a chore for him to walk 10 steps to pick up an item. Very rude also. Screwfix for me from now on.
October 2023 by John Stephens
Excellent service and products. Live locally. Ordered materials online, collected within 30mins.
June 2023 by kyla harding
I love tool station. It's is best for all fittings ect and many other DIY stuff. The prices are good too . Much cheaper then the likes of B&Q... the staff are friendly and more then helpfull
June 2023 by Garry Taylor
Always excellent service
March 2023 by William Bell
Good selection decent prices Good service
January 2023 by Paul Junner
The lady at Gateshead branch on Team Valley,Very helpful.
November 2022 by Francesco M. U. Maio
Profesional, friendly, kind staff. Can't thank Laura and her colleagues anough for the prompt help and great service provided.
October 2022 by mark canning
Good range of stock helpful staff
October 2022 by Phil Parker
Helpful staff got what I needed.
August 2022 by Terry Mitchell
Usually has everything in stock and efficient, friendly staff
July 2022 by arthur itchybollix
Nearly broke my tooth on a pork scratching from here was too busy looking at the nice bit of crumpet they've got pulling pints behind the bar
July 2022 by Ian Johnson
Used the click and collect service ordering via the app, able to check availability and pay by Apple Pay the future is here.
July 2022 by Liam Williams
The good points; Good opening hours, handy location, good stock and competitively priced.The bad points; Some of the staff leave their brains at home on a morning, or they?re just ignorant. I called in yesterday for a click and collect order, stood in the click and collect queue for 10 minutes whist the two gentleman serving ignored me. When I questioned this I was told that the click and collect till wasn?t operating that day as they were short staffed. Surely they could have had a sign up or at least acknowledged that I was standing there like an idiot and informed me.
