August 2025 by Joanne Ayre
Absolutely lovely staff and they were very helpful ?
August 2025 by Pauline Crafer
River Island Metrocentre, I visited the store Sat 2nd Aug and have to say the male staff members who helped me with finding a shirt and trousers for my husband were ever so helpful and friendly. Special kudos to Mohammed who went that extra mile, thank you.
May 2025 by Summer Walton
Lovely staff and amazing dressing rooms
May 2025 by isabelle !
came in today and the sales assistants that helped me and my friend were absolutely gorgeous!! they made us both feel so comfortable and beautiful in the clothes we were trying on. honestly one of the best shopping experiences we've ever had thank you so much xxx
February 2025 by Angela Walder
Fantastic customer service when shopping for jeans which I find a nightmare to fit normally. Staff went above and beyond to help me find the most flattering shape . I will definitely be buying more clothes from here in the future .
December 2024 by Diane Godfrey
Very friendly courteous staff. I really like this shop. The clothes are beautiful and if you need to return anything it's swift and efficient.
December 2024 by Julian Humphreys
Came in with my girlfriend at about 6pm on 26/11/24 I was sat outside on the bench waiting for her buy the top and ear muffs that she had chosen, it wasn't until we arrived home that my girlfriend told me that the chubby blonde member of staff had been nasty to her by saying 'are you gonna pay for that! While she was still deciding on the items she wanted. My girlfriend didn't tell me until we arrived back as she knew I would of give the pork pie muncher a piece of my mind. ?. Will definitely not be shopping in there again and neither will our friends.
August 2024 by Adam Harwood
Jack was amazing today! He done his best to get the outfit I wanted and helped me choose items!! He really is a good guy and made the experience even better :)
July 2024 by George Wright
Ordered a suit and paid for next day delivery on the suggestion of the metro centre staff that served me as I needed quickly, I have now been informed it MAY arrive tomorrow, no garentee!! This purchase was made to try on before the event this week, I have now got to shop elsewhere to have what I need for the event,,If I was told when paying for next day delivery that it's possibly not going to happen I'd of made my purchase else where ,as I've tried to contact the store 8 times via phone with no luck I now have to visit the store to possibly get a response and a full refund.
Promoting next day delivery at my cost is poor service, I won't attempt it again and shop elsewhere.
June 2024 by Vicki Charlton
Visited metro centre store today and a lady called Jen was absolutely fantastic ...helped me pick an outfit for a wedding , she picked quite a few outfits for me to try and I have to say the one I bought I probably wouldn't have picked this myself but on trying it on absolutely loved it ...ALL of the staff at this store are absolutely fabulous ...keep doing what your doing
June 2024 by Jack Lester
Visited the River Island store today with my friend doing some Holiday shopping, wanted to find a pair of Sage shoes in my size, A lad named Jack helped me find the size I was after and took interest about the holiday as he was placing my purchase! Said it was only his second day! Well done mate
January 2024 by Dizzy Debz (Dizzy Debz)
Nice selection of clothes
January 2024 by Darren Scorer
Great shop
December 2023 by claire mckay
I havent shopped in River Island for a long time probably years. I have to say the items i looked at seemed to be of poor quality compared to years ago, but still highly priced. However i did still buy some shoes that were right up my street, however was a bit shocked that if you buy shoes here, probably like other large fashion shops, both shoes come off the shelf and no shoe box. I was shocked as everyone is different we are human, whilst some may think £45 is cheap for shoes, im one of those that feels 45 is up there and dont want to spoil them by risk getting them bumped and damaged in a bag. Anyway must say staff were very helpful and got me a box and packed them very professionally. However from the enviromental side if things which is definately more important!!!!.....the less impact on the planet with less waste from packaging and reduced impact from making more packaging in the first place the better for all of us , so yes i do want my shoes to be more protected but our planet is more important.
October 2023 by anthony robinson
Good selection of clothes for men, kids, woman large store, student discount