March 2024 by Claire H
The room was nice, 1 double bed and 1 single bed. Love the mirrors, one has a square light inside of it, makes doing makeup so much better. The room was clean, spacious and enough room to store your item's. The bathroom was lovely, my only thing was the handles on the bath was really dirty, I'm sure if I had asked, they would have cleaned it, so it's not a problem, I just hate to complain about things, so that's on me.The hotel staff are very lovely, I have bad anxiety but I felt at ease and comfortable, they are always ready to help you. I find some hotels staff members can make it feel like it's a chore and drag their feet, but the Premier inn staff were always smiling and friendly, no complaints.The unlimited breakfast was a lifesaver, I was hungover for both the breakfasts and it helped so much ? there is always plenty of juice, which I took full advantage of and the food was delicious, I would definitely recommend getting the unlimited one, it's only £10.99.The location is good too, there's a little shop, greggs ? and a subway. They are all just right beside the hotel, so 1 minute walk if even that and there's a farmhouse inn just across from the hotel too. There's a taxi service that I used a lot for going longer journeys and u can book and pay for it online, Dean's taxis. Definitely check out the metro shopping centre, it's massiveAll in all it was a pleasant stay, really enjoyed myself and I will definitely come back. Highly recommended.Rooms: Lovely clean rooms and spaciousFood & drinks: Can't complain, was very delicious
March 2024 by Tim H
Rooms: Premier Plus rooms available on 7th floor. All rooms spacious and clean, comfy beds with a firm mattress and fluffy pillows
March 2024 by Hazel Wilson
Lovely rooms, nice & quiet at night. Easy to get over to Newcastle city centre in the car, only 10-15 minutes. Great breakfast.
March 2024 by Ronald Gray
Went to check in at the front desk . The Young lady with the blond bobbed hair needs to have an attitude adjustment. Not what you expect from a massive chain. Attitude if I don?t care when asked questions is not the answer. When asked civil questions you would expect a civil answer.
March 2024 by Dan Owen
Fantastic service and location. The rooms could do with a bit of a revamp.
February 2024 by John Munday
This is a big hotel. Great views and a good location near the motorway. Not so great for Newcastle but this is a big area. Staff in this betel are really good. Nothing is too much trouble. Rooms are the usual fayre - quiet and comfortable. Breakfast is good but go early - before 8am if you can. One annoying thing is that the hot food plates are stone cold so warm food is nearly always instantly cold. Shame they don't understand that. Evening food is OK. A bit limited but edible - use the meal deal to save money. Car park is huge. There is another restaurant just across from here. You will have mixed results there. Overall though, a pretty good experience. ??
February 2024 by Nich Walker
It's a standard Premier Inn - the rooms are what you've seen in every other PI but as always they are clean and comfortable.
February 2024 by Kevin Togiduck
Went in for
February 2024 by Jennie Walters
I travel to Gateshead and stay with my job. I have stayed at this premier Inn twice now and both times, the rooms have been immaculate, staff are really friendly and accommodating. The food in the restaurant is lovely and the views from the rooms at the front are stunning. Will use this hotel whenever I'm in the area.
February 2024 by Ugochukwu Francis Bobby Ikpeama
Nice hotel with a serene environment with so much comfort.
February 2024 by Sandra Cunningham
Every time I try to ring hotel I can't get through, been trying for over hlf an hr, ringing out no answer, then tried another 4 times sumone picked up then hung up, this isn't good enough.
February 2024 by Vinnie Sangha
Staff very friendly. Had to stay for 1 night due to work and would be happy if I need to stay there again in the future.
January 2024 by Cliff Mckenzie
Excellent quality and service, very friendly and helpful staff. Many thanks for all your help.
January 2024 by Kim Evinou
My husband and I stopped over at this premier inn for 1 night after travelling. We booked a basic double room, which was very clean, had everything we needed, and was good value for money (£52 for 1 night). The room was a bit chilly when we first arrived but once we switched the heating system on, it warmed very quickly. We ate and drank in the premier inn building and thyme restaurant. The prices for beer and wine were standard for premier inn, and the bar area was large and comfortable. Our meal in the thyme restaurant was cooked well and tasty. We really enjoyed the steak and mixed grill. Although the staff members were pleasant, they seemed very busy and the reception, bar and restaurant areas were very understaffed, which resulted in long waiting times to be served. This was no fault of the staff members, as they were very busy, and it looked like there was only 3 of them trying to deal with these large, and at times, busy areas.
January 2024 by Lisa Burnham
Premier plus rooms - definitely worth the little extra cost! Not just for the nice coffee machine, lovely little chocolates and a mini fridge - but for the free high speed WiFi, bedside usb sockets to charge from and a big comfy chair with a nice view from the top floor. Only wish my room had a bath tub.
