March 2024 by P Burnett
Budget level hotel. Bit disappointed that Google rate at 3*, but would be surprised with 2 stars. Friendly staff and it's clean but all looks tired and worn & in desperate need of major make over.Painted over damp around window, bottom of bathroom door frame rotting, rust on shower pipe work. Also our room was right alongside main road so quite a bit of noise.
March 2024 by Lee Taylor
Wont be going backRooms: No toilets or showers for £125 per night in a low std room
February 2024 by Stephen Welham
Was moved during night to another room as problem with person above room walking about and being loud told man at reception helped us no problem breakfast was greatNearby activities: Great bus service
January 2024 by Helen Mcculla
Lovely room great price. The staff are lovely and helpful and the breakfast is very good as
December 2023 by Kacey McWhir
Do not fall for the scam of paying a £50 deposit first!!! It took the money out of my account and said it should be back in by the time i got home. I have since rang and emailed to get my £50 deposit back as the room was left how we found it ( if not maybe abit cleaner!!!!) I have received no answer or refund. Wasn?t very pleased. The rooms were a decent size and ok. However, there was no toilet roll, no glasses and a stain on the carpet. The room that we stayed in was very confusing to get to. Overall it wasn?t the worst stay i?ve ever had but it definitely was not worth the price!!!!
December 2023 by Sharukh Hossain
Doesn?t even provide complimentary drinking water! Surprisingly I got no hand washing stuff in the toilet. Will not recommend this to anyone
December 2023 by Rogelio Nueva Espana
The place is good. Staff is friendly. And goes of the way to be polite, especially the guards.Spacious inside and out.
December 2023 by Abidine Ade
It was one of the best customer service I ever received from a hotel. I will recommend this hotel at all times.
December 2023 by Gombköt? Lászlo
Very pleasant stay for a couple nights. Staff is nice and friendly.
December 2023 by Ellisha Samuels
Beautiful service, I enjoyed every minute. The workers were very helpful and welcoming.
December 2023 by Didi Ez
It was an Amazing experience lodging in this beautiful and well maintained hotel. I will recommend it to anyone interested in having a comfortable relaxation.
December 2023 by Dionne O'Neill
Great hotel, amazing staff and location. Would definetley return. Rooms clean and Comfortable.
December 2023 by Duncan Bailey
My stay at Hotel Express Newcastle Gateshead was nothing short of fantastic. From the moment I stepped through the doors, I was welcomed by a modern and stylish atmosphere that instantly put me at ease. The room was a cozy haven with tasteful decor and all the amenities I could ask for, making it the perfect retreat after a day of exploring.What truly sets this hotel apart is the incredible staff. Their warmth and genuine hospitality made me feel like more than just a guest; they went above and beyond to ensure my stay was enjoyable. From helpful local tips to prompt service, their attention to detail did not go unnoticed.Dining at the hotel's restaurant was a highlight. The menu offered a delightful array of dishes, each one a culinary delight. I found myself eagerly looking forward to each meal, and the quality of the food exceeded my expectations.The central location of the hotel was a major plus, allowing easy access to both Newcastle and the beautiful River Tyne. Whether I was exploring the city or enjoying a leisurely stroll along the riverbanks, the convenience was unparalleled.
December 2023 by Geek scientist
We stayed as a family in this hotel and satisfied with our stay. Receptionist was helpful, polite and friendly. We had clean hot shower, comfortable and clean bed. The room surrounding was very quite. I would recommend to everyone, who would like to stay in this lovely hotel!
December 2023 by Emmanuel OKoroafor Director-Vox Anglicana Chorale
The staff were very friendly and the room was a good size and clean. What more can you ask for when paying £32 a night. Well done guys, keep up the good
