March 2024 by Jet Nd
I?ve used this hotel for my years when travelling up to Newcastle on business. It?s really gone downhill. The rooms and facilities are tired, there?s no upgrades. Hygiene it?s not one of their priorities either. I?ve had experiences where carpets were sticky, I?ve cut my foot on a piece of glass in the toilet and last week I had no hot water in the shower. Staff can be very patronising too. I?ve sent a formal complain and cc?d their GM Martin Robinson with no reply which aligns to the level of customer experience I?ve received. It?s a shame as it used to be a great establishment.
March 2024 by Yumi
Never stayed here, but the gym and the pool here are great. Love the warm pool and calm atmosphere. Highly recommended.
March 2024 by Merzesh Magra
Lovely city centre hotel offering splendid views of the Tyne Bridge. Has a huge basement car park. Small pool and gym.
March 2024 by Gillian Gordon
Hadva lovely stay but bar prices very expensive.Nearby activities: Close to glass house and baltic.
March 2024 by Emma Jackson
Close enough to walk to the city centre but far enough away that its peaceful!Lovely hotel, very clean, room was a good size and staff were friendly.The pool was warm and again very clean. Only downside, the jacuzzi and steam room were not working.Overall Highly recommended.
March 2024 by Konstantinos Karavidas
Poor quality, over valued hotel!! It's just the location!!Rooms: Booked a room with a view only to have a bird stained window to spoil everything!!!Noisy air conditioning, poor quality breakfast!!!
March 2024 by Lily ME
Great welcome! £20 for early arrival! Sound insulation with the passage of the train on the bridge. This is annoying at 5:00 for sleep quality.
March 2024 by Marc Dobson
Always enjoy our stays here. Great location and views, consistently good treatment as a Hilton Honors Diamond member and friendly staff. OK lounge by European standards, gets very busy at weekends. Good breakfast.
March 2024 by Adrian Ions
Great ALL ROUND EXPERIENCE!
March 2024 by K T
All great. Breakfast fantastic. Office chairs in rooms need replacing for a small sum and will uplift hotel rooms as look shabby as per previous reviews. Otherwise, enjoyable stay.
March 2024 by Ashna Agarwal
An excellent stay.
February 2024 by Clover isHere
Honestly I stayed here just after lockdown eased a few years ago and the spa and pool was not open because of restrictions, so I guess i didn't get the best use of the hotel, I've just stayed this Sunday and used the spa and pool and it's honestly been such a relaxing experience, the pool members and staff were all friendly, I loved the hotel room, I got a beautiful view of the Tyne, The bed was so comfy I was tempted to ask the hotel what mattress they use ? I've ate in the restaurant before, it's not the best food for the price, I feel if they lowered the price it would be more worth it, I did not order food this time round though, so it may have changed.I had a lovely hot bath, I love the toiletries you have access to throughout your room and the hotel. I'm definitely gonna stay again.
February 2024 by Jacky Falkingham
Favourite hotel in
February 2024 by Brett Cameron-Walker
Friendly check-in staffSpacious and clean roomGood room service options along with a nice bar and restaurant if you want to be more sociableAll round good experience
February 2024 by N ?NGQ? Q
Beautiful and
