January 2024 by Steve Allan
Wasn't open at 8 minutes past 8 this morning, supposed to open at 8am went to tesco instead or I'd have missed my bus. Is it too much to ask to open on time?
December 2023 by Valkytron 21
Lovely staff and great prices. Just a little bit too small but other than that it's great
October 2023 by Andrew Wright
A bit dingy and not very wheelchair friendly
February 2023 by Richard Hunter
There are some good bargains to be found, but the state of the store is appalling. I find myself running in for the odd item and scurrying out again as quickly as possible. I might browse one day, if I can bring myself to stay in there long enough!
January 2023 by Johnny Yip
good price lots of choices
December 2022 by Barry Stoker
Always many good bargains to be had here. The place has had a bit of a makeover since the last time I was there, clean, tidy and bright throughout with shelves and freezers well stocked
December 2022 by bob donkin
Cheap prices but not much in the way of fresh foods
August 2022 by CHLOEE NOBLEE
Way staff speak to you is disgusting absoutley rude and they dont even ask if want delivery like most other staff and delivery well that never shows like tonight ! Get run abit late but least let people know as they have other plans and kids !!!
July 2022 by CHLOE WILLIAMS
Way staff speak to you is disgusting absoutley rude and they dont even ask if want delivery like most other staff and delivery well that never shows like tonight ! Get run abit late but least let people know as they have other plans and kids !!!
February 2022 by John Anderson
Nice staff nice woman on tills ! But l have give it 3/5 ! Because they let customers in without no face mask coverings on ! That has 2 stop ! And they should do meal deals like u buy one get one free ! And have special offers on ! For customers! And they should move intoo another bigger shop whats empty in gateshead! It's bit small 2 many people in at once with me been vonderbull and l don't like over crowded places they should have so many people going in at once again they need sort these problems out again fantastic staff nice and clean ! But my advice is try get another shop whats empty make it bigger in gateshead and try have better deals on everyweek and have so many people going in at once and force people where face mask coverings on we still have covid in this world its never going away needs bigger shop herons and better deals on if herons sort theses problems out it will be 10/10 or 5/5 again nice staff in herons gateshead they do a good job and help u welldone on that department nice herons
January 2022 by karen stanley
Staff are ignorant,and to busy talking to each other on their head sets.
January 2022 by Alan Parvin
Nice variety of food well priced
October 2021 by Alan Mullen
Nice to be shopping at very helpful staff easy to shop aroundI like Heron goods.
July 2021 by Gill Jefferson
Ok if I go in for a few things, but a few times if I have got a larger shop to spend savings stamps I end up being overcharged. Today I was charged for 3 steaks when I only got 2. The first time I noticed this had happened a few years ago I went back to the shop and was told there was nothing they could do as I had left the shop I was made to feel as though I had done wrong.
July 2021 by David Wilson
Very decent shop, staff always friendly and regular special offers.