Furniture Stores in Gateshead, Tyne And Wear

“We went to the store yesterday to buy a bed. Mel has been very helpful and went out of her way to help us out. We are extremely happy with the purchase we made and looking forward to its delivery. Thank you for all your hard work and patience Mel!”

“Marked as 5 star because of the quality but I personally don't like the idea of the long walk following the arrows to get to where you want but that is just my preference as people do like to slowly browse as you go. The products are quality and value for money. One day when I have time I might slowly browse and then have a break in the cafe which appears to have a wide variety and at a good price”

“Great Customer service and quality products.Have order 3 different brackets from this company all really heavy duty and high quality at an affordable price.The most recent purchase I had made was lost in transit by Yodel and the plasma centre sent out an alternative bracket that was actually a higher end model as a replacement by next day delivery at no extra cost. They clearly care about their customers and continue to provide high quality gear.100% recommend this company.”

“Amazing service, arrived early, delivered perfectly on-time. Jozef and Reece were Polite, friendly and accommodating my work hours.I would highly recommend your services to friends.Thank you for your help and quick delivery – excellent service.”

“Richard Brennan was superb with us today. Made to feel very welcome and his customer service was fantastic. No hard sell which we loved. Friendly and interactive with our children too. Very good experience would definitely recommend.”

“Looked great. Popped in for 1 thing. Staff helped me find it. I was in and out within 10 minutes as it wasn't a busy time. Floor was uneven so I found it difficult to walk on without tripping.”

“Love Debenhams and hoping we don't lose this store so go shopping there rather than sitting doing it online. It's got various in store shops like Monsoon & Warehouse. Nice coffee shop & great children's wear.”

“Fantastic store and most staff I have encountered are lovely and helpful. Can get busy but plenty parking spaces. The shop itself has an amazing selection of stock and price ranges are very reasonable.”

“Started looking into a new kitchen months ago but until we discovered The Kitchen Works - we were struggling. A fair few companies weren't transparant with their pricing which is something we weren't comfortable with. 1 seemed to work on the premise of pluck a figure out of the air?.Customer Service was also lacking.Andrew Snowball from The Kitchen Works has been *amazing* and given us *outstanding Customer Service* ?. There is so much choice these days and we've found the process daunting plus with health issues it's been a stressful time. Andrew has guided us and his help has been invaluable and so very much appreciated.You'll really struggle to find a better company for a new kitchen in our opinion. They build the carcases on site so what you get delivered is rigid built units and very good quality at that. Lots of different door options available - styles/colours/ budget depending.We're so looking forward to taking delivery of our kitchen in the coming months (our choice - we could have it earlier).Will update with photos once kitchen is installed and decorated.Many thanks Andrew if you happen to see this?. ⭐️⭐️⭐️⭐️⭐️”

“Salesperson Joanne Carr made my visit to choose carpets a most relaxed and informative experience. This lady is a proficient and obviously experienced salesperson to be able to put me at my ease and advised me on the choices available.James, the Flooring Estimator, was also very experienced and explained all about the measuring and planning to fit my chosen carpets.May I commend both of these SCS staff who are a credit to your company.”

“Called this store this morning over a ebay parcel delivery.. spoke to an assistant named Susan, who went above and beyond to resolve my issue, even calling me back to tell me it was resolved.. Thank you so much Susan, great customer service..”

“Just wanted to say a huge thank you to Emma from the Gateshead store. We met with her over a few consecutive weekends as we discussed our ‘quite particular’ wants and needs! She pulled every resource possible to give us some options and although we didn’t make a purchase I need to give her some recognition! She entertained our little girl whilst my husband and I discussed colours and potential layouts! She listened to us and never seemed pushy, she was knowledgable and relatable!Thank you so much Emma!”

“Superb customer care and what I liked was you never got "pounced" on when arriving, like some other stores. Only thing is I want I want to change to delivery but I can't get straight in touch with the store. Otherwise brilliant.”